topic Re: Error with Intel® HD Graphics 4000 in Graphics

Error with Intel® HD Graphics 4000

idata — Wed, 10 Jan 2018 20:06:50 GMT

I have been having an issue with this for over a month and it is getting frustrating.

Working with Windows 10 HP Probook 4540s. I have updated the driver a zillion times and nothing seems to fix it.

Intel® HD Graphics 4000

Windows has stopped this device because it has reported problems. (Code 43)

Driver Management concluded the process to install driver igdlh64.inf_amd64_3daeca3838e011e0\igdlh64.inf for Device Instance ID PCI\VEN_8086&DEV_0166&SUBSYS_17F6103C&REV_09\3&21436425&0&10 with the following status: 0x0.

This device is not using any resources because it has a problem.

Intel Corporation

4/7/2017

10.18.10.4653

Microsoft Windows Hardware Compatibility Publisher

Please someone help!

Re: Error with Intel® HD Graphics 4000

Stefan3D — Wed, 10 Jan 2018 23:56:48 GMT

Try the new driver 10.18.10.4885 from here: https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33- https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-

Ignore the yellow bar.

To bypass message "best driver is already installed" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

Re: Error with Intel® HD Graphics 4000

idata — Thu, 11 Jan 2018 00:13:47 GMT

This did not work. I still get the Driver failed to start error.

Re: Error with Intel® HD Graphics 4000

Stefan3D — Thu, 11 Jan 2018 00:23:10 GMT

Try the original driver from HP

https://support.hp.com/us-en/drivers/selfservice/hp-probook-4540s-notebook-pc/5229455 HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Is your BIOS up-to-date?

Are there yellow bangs in device manager?

Re: Error with Intel® HD Graphics 4000

idata — Thu, 11 Jan 2018 01:01:24 GMT

I have downloaded the original driver many times and does not work.

My BIOS version is Hewlett-Packard 68IRR Ver.F64, 7/14/2017, I am not sure how to tell if this is the latest update. But my system is not saying there is an update for it but again not sure how to tell if it needs updated.

Re: Error with Intel® HD Graphics 4000

idata — Thu, 11 Jan 2018 01:28:19 GMT

My BIOS seems to be Up to date. Yes there is a yellow Bang on the Intel 4000 driver in the Device manager

Re: Error with Intel® HD Graphics 4000

Stefan3D — Thu, 11 Jan 2018 17:44:29 GMT

Try the troubleshooter from

https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows https://support.microsoft.com/en-us/help/310123/error-codes-in-device-manager-in-windows

Re: Error with Intel® HD Graphics 4000

idata — Fri, 12 Jan 2018 00:42:40 GMT

This did say the Intel 4000 driver has an error but it also said it did not know what was causing the trouble.

Still not working.

Re: Error with Intel® HD Graphics 4000

WTaut1 — Fri, 05 Oct 2018 13:22:25 GMT

Code 48. Rolled back my Windows update.