topic Re: intel uhd 620 not support SM3.0 in Graphics

intel uhd 620 not support SM3.0

slee1111 — Thu, 13 Sep 2018 23:49:19 GMT

Hi,

Anyone can help me why my game is not able to detect Intel UHD 620 support SM3.0 and above?

I do dxdiad and I hv Direct X 12 install with SM5.0 support.

However, my game are not able to load or install due to SM3.0 issue.

System: XPS 13 9370 model

idata — Fri, 14 Sep 2018 19:07:44 GMT

Hello stevenlee28

Thank you for joining the Intel® community.

Steps to save the report:

Run the utility.
Click on "Scan" to get the scanned system.
Once the scan is complete click on "next".
Use the "save" option, save the report to your desktop.
To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.

Also, the graphics report. Please follow these steps:

Let me know the game and version of the game that is presenting the problem.

Hope this helps.

Regards,

Leonardo C.

idata — Wed, 19 Sep 2018 23:30:47 GMT

Hello

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation