https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596295#M68967 <P>Hello MAlme11</P><P>&nbsp;</P><P>Thank you for posting on the Intel® communities.</P><P>&nbsp;</P><P>We would like to inform you that due to the <B>Intel® HD Graphics for Previous Generation Intel® Processors</B> and <B>Intel® Core™ i3-350M Processor</B> have been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.</P><P><A href="https://www.intel.com/content/www/us/en/support/discontinued-products.html">https://www.intel.com/content/www/us/en/support/discontinued-products.html</A>&nbsp;</P><P>&nbsp;</P><P>You can verify this product's discontinuance status at <A href="http://ark.intel.com/">http://ark.intel.com/</A> &gt; Product Status &gt; "Discontinued".&nbsp;</P><P>We hope you find the information provided by other members useful.</P><P>&nbsp;</P><P>Regards,</P><P>&nbsp;</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P> Tue, 04 Feb 2020 02:12:58 GMT AndrewG_Intel 2020-02-04T02:12:58Z https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596291#M68963 Sat, 01 Feb 2020 00:31:46 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596291#M68963 MAlme11 2020-02-01T00:31:46Z https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596292#M68964 <P>What is processor? What is motherboard? How much memory installed? What is O/S? Legacy Boot? UEFI boot?</P> Sat, 01 Feb 2020 01:34:00 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596292#M68964 n_scott_pearson 2020-02-01T01:34:00Z https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596293#M68965 <P>Processor Intel Core(TM) i3 CPU - M350 @ 2,27GHhz; RAM 4GB; Disk has 130GB free from 465GB; Windows 7 64 bits.</P><P>Since 2 months ago, is not possible to adjust screen brightness, there is no sleep nor hibernate modes and closing the lead it remains running normally.</P> Sat, 01 Feb 2020 03:43:34 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596293#M68965 MAlme11 2020-02-01T03:43:34Z https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596294#M68966 <P>So this is a laptop? You should not be installing an driver upgrades that did not come from your laptop manufacturer. Some special features - including screen brightness - were supported through modifications this manufacturer made to the generic Intel drivers. When you upgraded using generic Intel drivers, you lost these special features.</P><P>...S</P> Sat, 01 Feb 2020 04:28:32 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596294#M68966 n_scott_pearson 2020-02-01T04:28:32Z https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596295#M68967 <P>Hello MAlme11</P><P>&nbsp;</P><P>Thank you for posting on the Intel® communities.</P><P>&nbsp;</P><P>We would like to inform you that due to the <B>Intel® HD Graphics for Previous Generation Intel® Processors</B> and <B>Intel® Core™ i3-350M Processor</B> have been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.</P><P><A href="https://www.intel.com/content/www/us/en/support/discontinued-products.html">https://www.intel.com/content/www/us/en/support/discontinued-products.html</A>&nbsp;</P><P>&nbsp;</P><P>You can verify this product's discontinuance status at <A href="http://ark.intel.com/">http://ark.intel.com/</A> &gt; Product Status &gt; "Discontinued".&nbsp;</P><P>We hope you find the information provided by other members useful.</P><P>&nbsp;</P><P>Regards,</P><P>&nbsp;</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P> Tue, 04 Feb 2020 02:12:58 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-Media-Accelerator-Driver-para-Windows-7-Windows/m-p/596295#M68967 AndrewG_Intel 2020-02-04T02:12:58Z