topic Problems with finding and installing new drivers for HP J8A22UA in Graphics

Problems with finding and installing new drivers for HP J8A22UA

HThor — Tue, 06 Jun 2017 22:02:51 GMT

Hello i would like to start this by saying that I'm running a HP J8A22UA

Intel SSU logs:

Pastbin:https://pastebin.com/hKxzN7fj data - Pastebin.com

I have been looking for updated drivers for my pc. I have looked online and even use the intel tool but all that told me was that they are out of date even after googleing and trying over 5 graphic drivers (Trying to install them) I got not supported or did not meet system requrements. My PC specs are in the pastbin with the file versions. if someone could help i will be grateful if not ehh not a huge problem and if i need more drivers other then graphics let me know

Thanks,

jkid

Re: Problems with finding and installing new drivers for HP J8A22UA

idata — Wed, 07 Jun 2017 17:42:50 GMT

Hello jkid291,

I understand you are trying to install latest graphics driver on your HP* computer.

Let me apologize for any inconvenience this issue may be causing to you.

I would like you to try installing graphics driver manually. You can download graphics driver from this link https://downloadmirror.intel.com/25977/eng/win64_153343.4425.zip https://downloadmirror.intel.com/25977/eng/win64_153343.4425.zip

As soon as the driver has been downloaded install it using the steps that are on this YouTube video https://www.youtube.com/watch?v=S1KzoQDjMMY https://www.youtube.com/watch?v=S1KzoQDjMMY

Let me know if issue persists or not.

The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.

Regards,

Fred D.

Re: Problems with finding and installing new drivers for HP J8A22UA

HThor — Thu, 08 Jun 2017 20:22:11 GMT

Thank you Fred. It worked. Thank you for your help.

Re: Problems with finding and installing new drivers for HP J8A22UA

idata — Fri, 09 Jun 2017 16:10:09 GMT

Hello jkid291,

I am glad to hear the issue has been fixed. Do not hesitate to contact us back if you have any other inquiry.

Regards,

Fred D.