Intel HD 4600 Video Playback Issues on TV with HDMI Connection

RMyth — Fri, 18 Sep 2015 21:49:49 GMT

Hi,

I have a problem with my Lenovo Z710 laptop. (Intel HD 4600 - Windows 8.1)

I am mostly watching TV with Sling application. I am connecting my laptop to Sharp 60hz TV via HDMI cable.

But,

I don't know why, full screen playback randomly stuttering, what I mean by that is - like a low fps in games.- . The problem goes away after some seconds and repeats... It is a huge problem for me.

Also, flash videos on full screen have the same issue. Low fps for 5-6 seconds and goes normal and problem randomly repeats.

Latest driver update, same problem,

Windows 10 same problem.

Please help me.

Thank you.

Re: Intel HD 4600 Video Playback Issues on TV with HDMI Connection

Henry_A_Intel1 — Wed, 30 Sep 2015 21:53:33 GMT

Hello Ramyth;

Thank for your inquiry. First question have you check with Sling TV for support. Also are you also getting this frame dropped when you are watching on the laptop screen.

And also when you are streaming are using Wireless connection or wire connection.

Also do you have any type of firewall or antivirus install on your computer.

What driver version are you running on your system.

Please make sure you are running the latest drivers for your system from the manufacturer of your computer

Or you can also download the latest drivers for the graphics chipset.

https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors https://downloadcenter.intel.com/product/81496/Intel-HD-Graphics-4600-for-4th-Generation-Intel-Core-Processors

Also verify with manufacturer if the HDMI port is with the Intel or the NVIDIA graphic chip

Regards;

Henry A.

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Intel HD 4600 Video Playback Issues on TV with HDMI Connection

Re: Intel HD 4600 Video Playback Issues on TV with HDMI Connection