topic Re: Output to option gone in Graphics

Output to option gone

AAlex27 — Sat, 06 Jan 2018 21:22:25 GMT

I have a problem when I try connecting my laptop through a HDMI cable to an external monitor or the TV.

Until 2 days ago it worked just fine, but one morning when I opened my laptop, the monitor would not connect and the Output to option in Graphic Options is missing. I changed the cable as I thought this would be the problem, but unfortunately it is not working.

I must mention that when I opened my laptop that morning, it took a long while to open as it was making some updates. After these updates, the option dissapeared.

Also, the monitor is brand new and it worked perfectly and now suddenly the laptop does not see it.

Please help.

Thank you

Re: Output to option gone

Stefan3D — Sat, 06 Jan 2018 21:26:47 GMT

You provided no system infos.

Upload a report from https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility for Windows*

Re: Output to option gone

AAlex27 — Sat, 06 Jan 2018 22:01:46 GMT

I uploaded the info. Any help would be appreciated.

Re: Output to option gone

Stefan3D — Sat, 06 Jan 2018 22:42:07 GMT

There is a brand new driver that supports your Valleyview processor under Windows fall creators update

https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33- Download Intel® Graphics Driver for Windows* [15.33]

Ignore the yellow bar that actually links to an older driver

To bypass message "best driver is already installed" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

Re: Output to option gone

AAlex27 — Sun, 07 Jan 2018 10:42:45 GMT

I tried, unfortunately it is not working