topic Driver installing problem in Graphics

Driver installing problem

JŠnéd — Sat, 02 Jun 2018 15:38:01 GMT

Hello,

I've just bought i5-8400 processor and I was just trying to install all the drivers, but when it came to graphic driver it says something like "This installation package is not supported by this type of processor", but obviously I have i5-8400 and I've downloaded the latest version of intel graphic driver for windows 10 - 64bit. It's win64_24.20.100.6094. Even the previous version of driver win64_15.60.2.4901 has the same problem. Any idea to solve it?

Thanks for advises,

Jarek.

Re: Driver installing problem

idata — Mon, 04 Jun 2018 18:01:20 GMT

Thank you very much for sharing your issue with the Intel Communities Team, JarekSnedar. I will be more than glad to assist you.

Please try installing the drivers using this method:

Download the .zip file of the 6094 drivers. Here is the download link: https://downloadmirror.intel.com/27803/a08/win64_24.20.100.6094.zip https://downloadmirror.intel.com/27803/a08/win64_24.20.100.6094.zip
Follow the instruction of this YouTube* video to complete the installation of the drivers: https://www.youtube.com/watch?v=S1KzoQDjMMY&t=87s https://www.youtube.com/watch?v=S1KzoQDjMMY&t=87s

Let us know how it goes.

Antony S.

Re: Driver installing problem

idata — Tue, 12 Jun 2018 23:45:36 GMT

Hello, JarekSnedar.

I would like to double check if you were able to perform the troubleshooting steps that I attached to the post above and the results.

Antony S.