topic Re: ZenBook UX31A flickering probleb since last update in Graphics

ZenBook UX31A flickering probleb since last update

idata — Sun, 11 Jun 2017 03:52:24 GMT

Hi there.

Have a problem with ZenBook UX31A after last update.

Notebook start flickering.

Coz that was "unsupported" Win 10 - downgrade to Win 7...

The same.

Looks like problem with 3D chip.... Coz until its "basic video adapter" - everything looks Ok.

And VERY strange, that when I install Win 10 year ago - I didnt have any problem until that update...

Any ideas?

Re: ZenBook UX31A flickering probleb since last update

Stefan3D — Sun, 11 Jun 2017 08:07:14 GMT

Roll back via https://support.microsoft.com/en-us/help/17127/windows-back-up-restore system restore point

Then https://support.microsoft.com/en-us/help/2500967/how-to-stop-windows-7-automatically-installing-drivers stop Windows 7 automatically installing drivers

If you still have troubles, use drivers offered here https://www.asus.com/Laptops/ASUS-ZenBook-UX31A/HelpDesk_Download/ ASUS ZenBook UX31A | Laptops | ASUS Global

Re: ZenBook UX31A flickering probleb since last update

idata — Sun, 11 Jun 2017 16:23:53 GMT

Dear Stefan

Thanks for advice.....But NO. Didnt help.

Hm....

its flickering in Win 10. Flickering in Win 7.

In the moment when I instal HD4000 driver... and it switch on 3D graphic....

May be that is a hardwear trouble?

How to check 3d accelertor WITHOUT HD 4000 driver's instalation?

Is it possible?

Re: ZenBook UX31A flickering probleb since last update

idata — Mon, 12 Jun 2017 19:33:49 GMT

Hello GolDenis,

What is the current driver version you have installed? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.

Regards,

Amy C.

Re: ZenBook UX31A flickering probleb since last update

idata — Mon, 12 Jun 2017 20:43:51 GMT

Guys!

So... I foud the solution.

Firstly, based on thу fact that flickering was on both win 7 & win 10.... that push me thinking in the direction of hardware problem.

So... notebook was disassembled, complitly.... up to change the thermo paste on CPU & Chipset.

Everything was blow with compressor... clean with alcohol (he-he!)

And assembled back....

And - WONDER!!!!!!!!!! Problem's gone!

hm......

thanks a lot for your support.

Re: ZenBook UX31A flickering probleb since last update

idata — Tue, 13 Jun 2017 15:08:24 GMT

/thread/115270 GolDenis, I am glad to hear that! Thank you for letting us know.

Regards,

Amy C.