topic Re: Hybrid graphics display problem in Graphics

Hybrid graphics display problem

VPara4 — Tue, 22 Sep 2015 11:55:21 GMT

My sony Vaio has Intel HD 4000 graphics (10.18.10.4252)with Nvidia GEForce740M graphics(10.18.13.5362).But when I update either of them I'm getting VIDEO_DXGKRNL_FATAL ERROR BSOD .So I had to revert to my previous outaded driver.This happened when I used Windows 8.1.Now I upgraded to Windows 10.Still I have the same issue .I use Sony VAIO SVF15213SN .Please resolve this issue.Please don't suggest me the intel driver update utility.I always upgraded using the same.Please suggest me a updated driver that work with NVIDIA graphics

Re: Hybrid graphics display problem

IUman — Thu, 24 Sep 2015 23:42:43 GMT

Your system is an OEM PC so I recommend updating the drivers from your system manufacturer website as they are the proper drivers for your system, you can install the driver using the Intel® Driver update utility but this tool provides generic drivers and it can give problems when drivers are install in OEM systems.

Re: Hybrid graphics display problem

VPara4 — Fri, 25 Sep 2015 05:58:39 GMT

I'm currently using the drivers offered by Sony(manufacturer).I asked if I could update my drivers to the latest version without facing such BSOD

Re: Hybrid graphics display problem

Cesar_B_Intel — Wed, 30 Sep 2015 07:17:24 GMT

HelloVivekParasa ,

As previously mentioned byivanu_intel the recommended drivers are the ones provided by the system manufacturer for the specific and officially supported Operating Systems.

Sony* website does not officially provide the drivers for Windows 10* at http://www.sony.co.in/support/product/svf15213sn Support for SVF15213SN : VAIO® Fit 14E/15E : VAIO™ Laptop & Computer : Sony India

Thus, I recommend contacting Sony* in order to confirm with them if Windows* 10 is officially supported by the Laptop they manufactured.

You may additionally try our latest drivers 15.33.39.4276 (10.18.10.4276) from here https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT- Download Intel® HD Graphics Driver for Windows® 7*, 8.1*, 10 (3rd Gen & BYT)

and the latest Nvidia* drivers from here http://www.geforce.com/drivers/results/91814 http://www.geforce.com/drivers/results/91814

You may get more information here http://www.windowscentral.com/sony-dont-update-your-vaio-windows-pcs-windows-10-yet Sony warns VAIO Windows PC owners not to update to Windows 10 yet | Windows Central

Regards,

Caesar B.

*Other names and brands may be claimed as the property of others.

Re: Hybrid graphics display problem

VPara4 — Wed, 30 Sep 2015 10:09:57 GMT

Thanks for the reply Cesar Badilla

Re: Hybrid graphics display problem

VPara4 — Wed, 30 Sep 2015 12:39:54 GMT

Thanks Cesar Badilla

I've updated both my Graphic drivers without facing that error

Re: Hybrid graphics display problem

Cesar_B_Intel — Thu, 01 Oct 2015 06:40:49 GMT

Hello VivekParasa,

I am glad to here you were able to update both Graphic Drivers without facing the error again.

Regards,

Caesar B.