topic Re: Intel Override Application Setting in Graphics

Intel Override Application Setting

DZhou7 — Sat, 23 Dec 2017 23:28:58 GMT

Howdy y'all!

I'm trying to play CS:GO on a 1024x768 res stretched.

However, my graphics control panel is having an issue where the "override application settings" keeps getting unchecked.

My current settings are 60p Hz, scale full screen.

My SSU is attached.

Does anyone know how to fix this?

Best,

Derek

Re: Intel Override Application Setting

idata — Tue, 26 Dec 2017 21:30:04 GMT

Hello DerekZhou,

Thank you for contacting Intel® technical support. I will be more than happy to help you.

I understand that you are having issues when playing Counter-Strike: Global Offensive*.

You can check the recommended settings for this game and the Intel® Core™ i7-4510U processor in the next link: https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/81015/642078/0

Additionally, you can update the Intel® HD Graphics 4400 driver to the latest version. Please follow these steps in order to update the graphics driver:

Download the graphics driver ZIP file: https://downloadmirror.intel.com/27267/a08/win64_154037.4835.zip
Unzip the file to a designated location or folder.
Right-click Windows Start icon and open Device Manager.
Click Yes when prompted for permission from User Account Control.
Expand the Display adapters section.
Right-click the Intel® graphics entry and select Update Driver Software.
Click "Browse my computer for driver software".
Click "Let me pick from a list of device drivers on my computer".
Click "Have Disk".
Click "Browse".
Access the designated location or folder, and access a folder called "Graphics".
Select the file called "igdlh64" or "igdlh".
Click Open, then click OK, and finally click Next. Drivers are now being installed.
Reboot your computer.

We understand the importance of providing quick solutions, so you can also contact us via our live chat from Monday to Friday 7:00 AM to 5:00 PM (Pacific Time) or you can provide us a call back number and the best time within our support hours so we can contact you. Next is the link to the live chat support:

http://intelsupportchat.force.com/icslivechat/ics_tech_graphics_ww_english_Chat

Regards,

Xavier A.

Re: Intel Override Application Setting

idata — Tue, 02 Jan 2018 23:12:01 GMT

Hello DerekZhou,

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back.

Regards,

Xavier A.

Re: Intel Override Application Setting

DZhou7 — Wed, 03 Jan 2018 05:44:02 GMT

Hey Xavier,

I'm still having the same issue with the option not staying checked.

I've also been messing around the with the video settings in CSGO and maybe some of this will help you.

Some things that seem to fix the flickering in game is playing on windowed fullscreen and also using anti-aliasing. But I used to not play with those settings on and they really affect my frame rate.

Re: Intel Override Application Setting

idata — Wed, 03 Jan 2018 19:38:28 GMT

Hello DerekZhou,

I apologize for the inconvenience. At this point, we will need to recreate the issue in our labs to find a solution for you.

Per procedure to recreate the issue, please follow the next link to find a table. Reply to this email and add that table answering all the requested information.

https://communities.intel.com/thread/77761 https://communities.intel.com/thread/77761

Regards,

Xavier A.

Re: Intel Override Application Setting

idata — Wed, 10 Jan 2018 20:28:42 GMT

Hello DerekZhou,

I was checking your case and would like to know if you need further help. If so, please do not hesitate in replying back with the table as requested so I can proceed with the research.

Regards,

Xavier A.