topic Re: HD3000 mouse lag on win xp in Graphics

HD3000 mouse lag on win xp

rwong4 — Thu, 04 Sep 2014 13:47:35 GMT

Dear all/Support

I got the big problem about hd 3000, i have a project for airport fight information system about 2000 pcs , we are testing platform is embedded mother board is using HM65 chipset

with i3-2310/2330 hd300 , but airport limit still using win xp system(can't update yto win7 or above), i download install the latest driver from these link: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22642 Intel® Download Center ,

after restart system, the mouse pointing very lag/some time disappear(look like system halt 1 sec), but when i uninstall that driver using standard vga have not any problem, how can i solve that , very urgent , i just had 3 more day to die line testing ? thank you

i search who one have same issued :

Re: HD3000 mouse lag on win xp

Silvia_L_Intel1 — Fri, 05 Sep 2014 16:48:16 GMT

Hello RiverWong, I'm sorry for the inconvenience that you have faced on your system.

I was checking the download center and it looks like driver version 5437 is the latest driver available for the HD3000.

I could try asking the engineers about this situation, however I'm not sure how long is going to take me to receive a resolution from them.

Could you try installing the previous driver version 5436? https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=22444 Intel® Download Center

Re: HD3000 mouse lag on win xp

rwong4 — Sat, 06 Sep 2014 09:59:19 GMT

thank you for reply, i try 5437/5436 and original one 5427 still have this issued, after i find that when i using 1920x1080 resolution from vga port(not allow using dvi/hdmi in this project) , mouse moving lagging /frezzes when open/running application , and i capture the movie show that https://drive.google.com/file/d/0Bz-_c2065pn-RGtNdkVBaHVDejA/edit?usp=sharing mouse.mp4 - Google Drive, thank you for helping.

Re: HD3000 mouse lag on win xp

rwong4 — Tue, 09 Sep 2014 16:12:21 GMT

Any update? thank you for help

Re: HD3000 mouse lag on win xp

Silvia_L_Intel1 — Wed, 10 Sep 2014 17:49:04 GMT

No yet. However I would like to know if you have tried the graphics drivers provided by the system manufacture.

You could try to use the system on save mode in order to find out if the behavior persisted.