topic Pale screen after reinstall windows in Graphics

Pale screen after reinstall windows

RДавл — Wed, 21 Mar 2018 15:35:38 GMT

After reinstalling windows my screen became pale and acquired a blue tint.

I don't know what to do.

if you want details about my laptop then write, thanks!

Re: Pale screen after reinstall windows

Stefan3D — Wed, 21 Mar 2018 16:59:00 GMT

Yes, details would be helpful. If you can't create a report with https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility for Windows* then link to the manufacturer's specifications page.

Make a photo of the messed up screen with a smartphone.

At which point does the white screen appear?

Can you see some BIOS messages?

Can you see spinning dots or a loading bar when Windows starts?

Can you see the login screen?

Can you start your laptop in safe mode?

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10 https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10

Re: Pale screen after reinstall windows

RДавл — Sat, 24 Mar 2018 16:19:35 GMT

Hey, Stefan.

Make a photo pointless because you will don't see the problem. I set the contrast settings to almost maximum and the picture looks not bad, but gives a lot discomfort.

Pale screen appear after reinstall windows.

No I don't see any Bios messages.

Can you see spinning dots or a loading bar when Windows starts? - YES

Can you see the login screen? - YES

Can you start your laptop in safe mode? - YES

I hope for your help, thank you.

Re: Pale screen after reinstall windows

Stefan3D — Sat, 24 Mar 2018 19:23:03 GMT

Start once again in safe mode, then perform a "clean boot" as described at:

http://support.logitech.com/en_us/article/228 Clean boot for Windows operating systems

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Re: Pale screen after reinstall windows

RДавл — Sun, 25 Mar 2018 08:40:19 GMT

I did it, but nothing changed.

maybe I misunderstood something?

Re: Pale screen after reinstall windows

Stefan3D — Sun, 25 Mar 2018 14:55:26 GMT

Now you have eliminated a bunch of suspects, namely all third parties' services.

The culprit seems to be the graphics driver.

If you upload the aforementioned SSU report, we can recommend alternative drivers.

Re: Pale screen after reinstall windows

RДавл — Thu, 29 Mar 2018 08:48:50 GMT

Hey, Stefan.

this is what you need?

Re: Pale screen after reinstall windows

Stefan3D — Thu, 29 Mar 2018 12:32:21 GMT

Your Intel graphics driver is out-of-date

Download https://downloadmirror.intel.com/27267/a08/win64_154037.4835.zip https://downloadmirror.intel.com/27267/a08/win64_154037.4835.zip

To bypass message "best driver is already installed", "customized computer manufacturer driver" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface (ignore prolog about MS surface)

If that doesn't help: your BIOS is also outdated

Get latest from https://www.asus.com/Laptops/X555LD/HelpDesk_BIOS/ X555LD BIOS & FIRMWARE | Laptops | ASUS Global

BIOS flashing is under your own risk

If you need help with that, ask at https://rog.asus.com/forum/ https://rog.asus.com/forum/ for further help.

Re: Pale screen after reinstall windows

RДавл — Thu, 29 Mar 2018 15:44:22 GMT

It doesn't help me, but before i try to update my windows, i want you to check my SSU again, please.

Maybe i incorrectly installed intel driver. Thanks.

Re: Pale screen after reinstall windows

Stefan3D — Thu, 29 Mar 2018 16:07:54 GMT

You have installed the most recent driver correctly, the log confirms that there are no errors.