topic Cannot install Intel HD graphics driver on X553M Windows 7 - 32 in Graphics

Cannot install Intel HD graphics driver on X553M Windows 7 - 32

АТолм — Tue, 25 Nov 2014 11:09:45 GMT

Help please!

I have installed Windows 7 Ultimate 32 on my new Asus X553M and I have successfully installed all drivers except Intel HD graphics.

I am getting "The computer does not meet the minimum requirement"

I am downloading old and new drivers from Intel - does not work

I am downloading zipped and exe versions of driver - does not work

I am downloading http://www.intel.com/support/graphics/detect.htm Intel® Driver Update Utility. It detects the video but can not install the driver.

I am trying to update the driver through "Update driver" system option - does not work.

Processor - M Quad-core 3530

What am I doing wrong?

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

АТолм — Tue, 25 Nov 2014 23:26:58 GMT

------------------

System Information

------------------

Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: X553MA

BIOS: BIOS Date: 06/27/14 12:16:09 Ver: 05.06.05

Processor: Intel(R) Pentium(R) CPU N3530 @ 2.16GHz (4 CPUs), ~2.2GHz

Memory: 4096MB RAM

Available OS Memory: 2958MB RAM

Page File: 3287MB used, 2627MB available

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------

Display Devices

---------------

Card name: Standard VGA Graphics Adapter

Manufacturer: (Standard display types)

Chip type: Intel(R) VLV Mobile/Desktop Graphics Chipset Accelerated VGA BIOS

DAC type: 8 bit

Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_161D1043&REV_0E

Display Memory: n/a

Dedicated Memory: n/a

Shared Memory: n/a

Current Mode: 1366 x 768 (32 bit) (1Hz)

Monitor Name: Generic PnP Monitor

Monitor Model:

Monitor Id:

Native Mode:

Output Type:

Driver Name: vga

Driver File Version: 6.01.7600.16385 (Russian)

Driver Version: 6.1.7600.16385

DDI Version: unknown

Driver Model: unknown

Driver Attributes: Final Retail

Driver Date/Size: 7/14/2009 02:25:51, 10752 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4C71-11CF-F233-AD2BA0C2CB35}

Vendor ID: 0x8086

Device ID: 0x0F31

SubSys ID: 0x161D1043

Revision ID: 0x000E

Driver Strong Name: Unknown

Rank Of Driver: Unknown

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

Kevin_M_Intel — Wed, 26 Nov 2014 18:32:24 GMT

Hello AlexTol,

Thank you for sharing all this information.

The reason why you are getting this message during the installation of the driver is that our drivers are generic software for OEM systems. Computer Manufacture design and create their own systems with special features that will be lost when installing our driver.

Checking on the computer specifications, it was intended to run Windows 8 and Windows 8.1 as per the OEM.

There is a workaround for this. Check the following link:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Please try this driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24346&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24346&lang=eng

If you are still having problems, my best recommendation is to contact your Computer Manufacture and get their special driver.

Kevin M

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

АТолм — Wed, 26 Nov 2014 22:30:39 GMT

Thank you Kevin!

I tried it. But still does not work.

I do appreciate a lot your help. Will try to fight with windows to install the drivers.

Probably I have to edit registry...

Unfortunately the manufacturer provides only Windows 8 drivers and I do not want to use this OS.

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

Kevin_M_Intel — Mon, 01 Dec 2014 19:47:35 GMT

You are welcome!

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

АТолм — Mon, 01 Dec 2014 22:48:07 GMT

For those who has the same problem (if I am not alone ) - do not try 32 bit version of Windows 7 on Asus X553M - no way to install video drivers correctly.

So finally I reinstalled the version of Windows to 64 bit and could install Intel drivers 64 bit version.

And Kevin is the best expert to help with such issues!

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

Kevin_M_Intel — Tue, 02 Dec 2014 20:49:20 GMT

Thank you for this comment. I am glad to hear it is working for you now.

Kevin M

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

STole1 — Fri, 30 Jan 2015 12:09:00 GMT

Im having a problem like that too .. i reformated my acer laptop from windows 8.1 to windows 7 ultimate . i updated all my drivers but my graphics card didnt update. i tried to update via Intel Driver Utility but it wont detect my graphics . im using windows 7 ultimate 32bits . i tried the link here but it says "this is not compatiblee in your operating system" even thou im using windows 7 32bits . anyone pls help thanks

Doko .

Re: Cannot install Intel HD graphics driver on X553M Windows 7 - 32

Kevin_M_Intel — Mon, 02 Feb 2015 18:14:59 GMT

Hello Dokobobet,

This thread has been responded and solved to the OP. Please create a new thread and provide the system report.

System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.

Here you can create a new thread:

/community/tech/graphics https://communities.intel.com/community/tech/graphics

Kevin M