topic Re: Why my drivers crushing so often? in Graphics

Why my drivers crushing so often?

User1588800155118246 — Thu, 07 May 2020 04:35:01 GMT

I have new Huaweii matebook x pro i5 8265u UHD 620 and Nvidia MX250.

Very often while doing something in photoshop or just webbrowsing (especially on firefox) graphic driver is crushing without reason. It is not even under high stress condition. I checked today and in manager shows code 43. I have tried many things like unistalling drivers installing new one, older one, just all combinations but with no result. Even if I have the newest drivers and pressed update in manager its backing me up to dirvers from Feb 2019 (25.20.100.6578).

In the attachment I am sending some examples what is happening after driver crush..

Any idea whay is happening?

Re: Why my drivers crushing so often?

n_scott_pearson — Thu, 07 May 2020 14:34:48 GMT

Download and install the latest version of the Intel HD Graphics DCH driver package (v27.20.100.8187). You can download it from here: https://downloadcenter.intel.com/download/29554/Intel-Graphics-Windows-10-DCH-Drivers.

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Re: Why my drivers crushing so often?

n_scott_pearson — Thu, 07 May 2020 14:35:27 GMT

Also, make sure you have the latest BIOS for this laptop installed.

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Re: Why my drivers crushing so often?

User1588800155118246 — Thu, 07 May 2020 19:18:17 GMT

I will try to update it, but i Was doing so many times, that i lose my faith in that..im wondering if its not a hardware problem?

My bios suprisingly is newer than available on huawei website...

Re: Why my drivers crushing so often?

User1588800155118246 — Fri, 08 May 2020 22:48:33 GMT

Still te same isuues even If I have the newest drivers I see artefacts after crush...Any ideas? Might it be hardware vram issue?

Re: Why my drivers crushing so often?

n_scott_pearson — Sat, 09 May 2020 05:40:53 GMT

Well, since the VRAM is just a portion of your DRAM, this would point to there being some bad DRAM. I would run something like MemTest86+ and see what it finds. The longer you let it run the better the results.

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Re: Why my drivers crushing so often?

User1588800155118246 — Sun, 10 May 2020 00:04:20 GMT

I did a windows diagnostic memory, and all test are good...as this graphic is integrated in one chip with processor maybe there is a problem? Or "just" some system incompatibility?

Re: Why my drivers crushing so often?

n_scott_pearson — Sun, 10 May 2020 07:22:12 GMT

That's a mickey mouse test. Run something like MemTest86+.

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Re: Why my drivers crushing so often?

User1588800155118246 — Wed, 13 May 2020 05:36:21 GMT

For now I changed page file for controlled by system, and it seems to be ok, but it sonsumes quite big portion of data from my ssd..