topic Re: UHD 620 Screen Flickering Issue after (...).6471 update in Graphics

UHD 620 Screen Flickering Issue after (...).6471 update

PedroC47 — Sat, 12 Jan 2019 01:21:30 GMT

Hello,

After installing the latest update for my laptop, my screen started to flicker very weirldy after rebooting and it stayed that way (please see the attached image)

I had to use my TV as a second display and revert to the older driver.

Does anyone have the same problem?

Re: UHD 620 Screen Flickering Issue after (...).6471 update

NTS — Sun, 13 Jan 2019 03:09:10 GMT

Hi Intel team i am also facing same issue very rigorous flickering on my new HP laptop

Re: UHD 620 Screen Flickering Issue after (...).6471 update

Amy_C_Intel1 — Tue, 15 Jan 2019 05:57:14 GMT

Hello PedroC47, Thank you for posting on the Intel® Communities. Have you tried with the driver provided by your computer manufacturer? Bear in mind that these are gerenic versions, they might not work as expected. Amy C Intel Customer Support Technician Under Contract to Intel Corporation

Re: UHD 620 Screen Flickering Issue after (...).6471 update

Amy_C_Intel1 — Wed, 16 Jan 2019 06:58:15 GMT

If you need further assistance let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation

Re: UHD 620 Screen Flickering Issue after (...).6471 update

PedroC47 — Thu, 17 Jan 2019 18:33:41 GMT

Yes, I tried both drivers, but there's the same problem...

I'll wait for another update and try again.

Thanks!

Re: UHD 620 Screen Flickering Issue after (...).6471 update

Amy_C_Intel1 — Fri, 18 Jan 2019 06:48:56 GMT

Let me know how it goes. Amy C Intel Customer Support Technician Under Contract to Intel Corporation