topic Re: Games in Graphics

Games

ASeki1 — Mon, 26 Aug 2019 05:50:20 GMT

При запуске игры MINECRAFT запускается на Интел Графике а видео карта пустует, помогает только отключение самой видеокарты Интел. В самом Инвидео стоит приорете на запуск с видеокарты но в данной игре графика Интел почему то берет приоритет.

Re: Games

n_scott_pearson — Mon, 26 Aug 2019 06:36:00 GMT

Is this a laptop? If so, talk to your laptop vendor. They are responsible for the drivers for your laptop's graphics.

...S

Re: Games

AlHill — Mon, 26 Aug 2019 06:36:05 GMT

You have a laptop with dual graphics, correct? Are you using the drivers provided by the laptop manufacturer? If not, you should.

Doc

Re: Games

ASeki1 — Mon, 26 Aug 2019 18:17:18 GMT

Да использую все драйвера от производителя. И обновленный BIOS

Re: Games

AlHill — Mon, 26 Aug 2019 18:21:23 GMT

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then, an intel support engineer can assist you.

Doc

Re: Games

ASeki1 — Mon, 26 Aug 2019 18:42:07 GMT

Готово.

Re: Games

ASeki1 — Mon, 26 Aug 2019 18:55:54 GMT

Более подробнее тут : https://ru-minecraft.ru/forum/showtopic-18579/ . Это русский фоурм по Minecraft

Re: Games

Wanner_G_Intel — Tue, 27 Aug 2019 04:35:56 GMT

Hello ASeki1,

Thank you for posting on this Intel Community.

To better assist you, please attach the missing information from the Template for submitting a Graphics bug

DxDiag* report:

1. Press WinLogo key + R.

2. Type “dxdiag” and press Enter.

3. Click on "Save All Information" and save it on your computer.

4. Attach the report to this thread.

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: Games

ASeki1 — Tue, 27 Aug 2019 05:15:59 GMT

posted a file.

Re: Games

ASeki1 — Tue, 27 Aug 2019 05:16:14 GMT

posted a file.

Re: Games

ASeki1 — Tue, 27 Aug 2019 05:16:27 GMT

posted a file.

Re: Games

Wanner_G_Intel — Wed, 28 Aug 2019 00:55:06 GMT

Hello ASeki1,

Thank you for your response.

We launched the game on a system with hybrid graphics, Intel® HD Graphics 630 + discrete graphics. We did not experience the behavior reported on this thread, which means that the problem you are having is not a driver issue.

Recommended steps:

1. With the Intel® HD Graphics enabled, try enabling/disabling NVIDIA* hardware acceleration and check the performance of the system (if applicable).

Additional information:

2. Where did you download the game from?

3. Were you able to launch the game with both integrated and discrete graphics enabled before?

Note: Our support is only provided in English. We may not be able to translate screenshots/files attached to the thread. To better assist you, we use a translation tool embedded on this Intel® Community.

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: Games

Wanner_G_Intel — Fri, 30 Aug 2019 23:02:15 GMT

Hello ASeki1,

If you need further assistance, please let us know. We will be glad to help you.

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: Games

Wanner_G_Intel — Thu, 05 Sep 2019 00:49:25 GMT

Hello ASeki1,

Were you able to contact your Original Equipment Manufacturer (OEM) to know if there is a way to disable/enable hardware acceleration?

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel