topic Re: ig4icd32 exception in Graphics

ig4icd32 exception

idata — Sun, 25 Nov 2012 15:37:14 GMT

Rocketbirds Hardboiled Chicken fails to launch on windows xp (6.14.10.5420 gma driver)

<<<<<<<<<<<<<<< UNHANDLED EXCEPTION OCCURED >>>>>>>>>>>>>

001B:09839478 (0x001C4EA4 0x0012D360 0x00000004 0x00000077) ig4icd32.dll

001B:0983AF1D (0x013D4E1C 0x001C4EA4 0x19331B80 0x001C007F) ig4icd32.dll

001B:09705495 (0x09963B30 0x09962860 0x09963B90 0x096B08D0) ig4icd32.dll

Re: ig4icd32 exception

NICHOLAS_F_Intel — Wed, 28 Nov 2012 20:13:32 GMT

Hi r-r,

Can you provide your dxdiag so I can take a look at your system specs? (Start -> Run -> dxdiag -> Save All Information).

Thank you,

-Nic

Re: ig4icd32 exception

idata — Wed, 28 Nov 2012 22:13:25 GMT

------------------

System Information

------------------

Time of this report: 11/29/2012, 00:07:03

Machine name: 2-513

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.120821-1629)

Language: English (Regional Setting: Russian)

System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD

System Model: MS-7521

BIOS: Default System BIOS

Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs)

Memory: 3294MB RAM

Page File: 1329MB used, 1795MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

------------

DxDiag Notes

------------

DirectX Files Tab: No problems found.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) G45/G43 Express Chipset

Manufacturer: Intel Corporation

Chip type: Intel(R) 4 Series Express Chipset Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_75211462&REV_03

Display Memory: 1024.0 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor: Philips 244E (24inch WIDE LCD MONITOR 244E1)

Monitor Max Res: 1920,1080

Driver Name: igxprd32.dll

Driver Version: 6.14.0010.5420 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 8/28/2012 18:34:36, 58368 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: igxpmp32.sys

Mini VDD Date: 8/28/2012 18:34:36, 2019200 bytes

Device Identifier: {D7B78E66-6D62-11CF-FE62-2B55A2C2CB35}

Vendor ID: 0x8086

Device ID: 0x2E22

SubSys ID: 0x75211462

Revision ID: 0x0003

Video Accel:

Deinterlace Caps: n/a

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Not Available

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

-------------

Sound Devices

-------------

Description: Realtek HD Audio output

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627521&REV_1000

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: RtkHDAud.sys

Driver Version: 5.10.0000.5832 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 4/14/2009 16:09:56, 5069312 bytes

Other Files:

Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Full

Cap Flags: 0xF5F

Min/Max Sample Rate: 8000, 192000

Static/Strm HW Mix Bufs: 33, 31

Static/Strm HW 3D Bufs: 33, 31

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: Yes, Yes

I3DL2(tm) Listen/Src: Yes, Yes

Sensaura(tm) ZoomFX(tm): No

Registry: OK

Sound Test Result: Not run

---------------------

Sound Capture Devices

---------------------

Description: Realtek HD Audio Input

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: RtkHDAud.sys

Driver Version: 5.10.0000.5832 (English)

Driver Attributes: Final Retail

Date and Size: 4/14/2009 16:09:56, 5069312 bytes

Cap Flags: 0x41

Format Flags: 0xFFF

-----------

DirectMusic

-----------

DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS

DLS Version: 1.00.0016.0002

Acceleration: n/a

Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port

Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Registry: OK

Test Result: Not run

-------------------

DirectInput Devices

-------------------

Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Controller (Gamepad F310)

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC21D

FF Driver: n/a

Device Name: USB Multimedia Keyboard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC31A

FF Driver: n/a

Device Name: USB Multimedia Keyboard

Attached: 1

Controller ID: 0x0

Vendor/Product ID: 0x046D, 0xC31A

FF Driver: n/a

Poll w/ Interrupt: No

Registry: OK

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x8086, 0x3A37

| Matching D...

Re: ig4icd32 exception

NICHOLAS_F_Intel — Thu, 29 Nov 2012 00:07:54 GMT

Thanks for providing that info. It looks like you need to update your driver. I'm unable to navigate MSI's website to see if they have one available, or even provide one. Go ahead and give ours a try though unless you know of a way to get it from MSI!

Here's the link for the most up-to-date driver for your system; http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21828&lang=eng&OSVersion=Windows%20XP%20%20*&DownloadType=Drivers Download Center

Install it, give it a try - and let me know if you're still experiencing the same issue.

Thanks,

-Nic

Re: ig4icd32 exception

idata — Thu, 29 Nov 2012 23:20:16 GMT

it is the latest driver

---------------

Display Devices

---------------

Card name: Intel(R) G45/G43 Express Chipset

Manufacturer: Intel Corporation

Chip type: Intel(R) 4 Series Express Chipset Family

DAC type: Internal

Device Key: Enum\PCI\VEN_8086&DEV_2E22&SUBSYS_75211462&REV_03

Display Memory: 1024.0 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor: Philips 244E (24inch WIDE LCD MONITOR 244E1)

Monitor Max Res: 1920,1080

Driver Name: igxprd32.dll

Driver Version: 6.14.0010.5420 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 8/28/2012 18:34:36, 58368 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: igxpmp32.sys

Mini VDD Date: 8/28/2012 18:34:36, 2019200 bytes

Re: ig4icd32 exception

NICHOLAS_F_Intel — Thu, 29 Nov 2012 23:50:33 GMT

You're right! Sorry I didn't catch that.

Can you provide me more information on when this error is occurring? During the games start up, in the middle of play, some other point?

Thanks,

-Nic

Re: ig4icd32 exception

idata — Fri, 30 Nov 2012 19:38:10 GMT

on startup