Default profile keeps loading HD 2000

idata — Wed, 03 Oct 2012 09:38:56 GMT

Hi, i was hoping someone could help me.

I have 2 Dell vostro 360's and ive plugged a 2nd monitor into the rear to extend the desktop which works very well.... until you reboot.

Once it reboots it comes back to the clone desktop settings?

Ive tried saving the profile this works for 2 reboots then goes back to the same cloned desktop again, i updated the drivers, this made no difference, i tried to find the default profile settings in the registry but failed to find anything?

Can anyone help me?

Here is my systems details:

Intel(R) HD Graphics 2000

Report Date: 10/3/2012

Report Time[hh:mm:ss]: 10:30:04

Driver Version: 8.15.10.2761

Operating System: Windows 7 Service Pack 1(6.1.7601)

Default Language: English (United Kingdom)

DirectX* Version: 11.0

Physical Memory: 2985 MB

Minimum Graphics Memory: 64 MB

Maximum Graphics Memory: 1300 MB

Graphics Memory in Use: 114 MB

Processor: x86 Family 6 Model 42 Stepping 7

Processor Speed: 2494 MHz

Vendor ID: 8086

Device ID: 0102

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics 2000

Video BIOS: 2089.0

Current Graphics Mode: 1280 by 1024

* Devices Connected to the Graphics Accelerator *

Active Monitors: 1

Active Notebook Displays: 1

* Monitor *

Monitor Name: Generic PnP Monitor

Display Type: Analog

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 13.39 inches

Vertical: 10.63 inches

Monitor Supported Modes:

640 by 480 (75 Hz)

640 by 480 (60 Hz)

720 by 400 (70 Hz)

800 by 600 (75 Hz)

800 by 600 (60 Hz)

1024 by 768 (75 Hz)

1024 by 768 (60 Hz)

1280 by 1024 (60 Hz)

1280 by 1024 (75 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 1A B3 65 05 C8 58 05 00

20 0F 01 03 68 22 1B 78 2A 3D B5 A3 56 4B 99 25

15 50 54 A5 4B 00 81 80 01 01 01 01 01 01 01 01

01 01 01 01 01 01 30 2A 00 98 51 00 2A 40 30 70

13 00 54 0E 11 00 00 1E 00 00 00 FC 00 41 31 37

2D 31 0A 20 20 20 20 20 20 20 00 00 00 FD 00 38

4C 1E 53 0E 00 0A 20 20 20 20 20 20 00 00 00 FF

00 59 45 45 50 33 35 30 34 30 38 0A 20 20 00 2C

* Built-in Display *

Monitor Name: Generic PnP Monitor

Display Type: Digital

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 20.47 inches

Vertical: 12.60 inches

Monitor Supported Modes:

1920 by 1080 (60 Hz)

Display Power Management Support:

Standby Mode: Supported

Suspend Mode: Supported

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 0D 12 08 06 70 03 00 00

15 15 01 04 A5 34 20 78 EA 80 42 AC 51 30 B4 25

10 50 53 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 94 34 80 64 70 38 1F 40 10 20

5A 00 FD 1E 11 00 00 1C 00 00 00 F7 00 0A 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 FD 00 38

4C 1E 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC

00 32 33 22 20 41 49 4F 0A 20 20 20 20 20 00 D8

* Other names and brands are the property of their respective owners. *

Re: Default profile keeps loading HD 2000

idata — Tue, 23 Oct 2012 13:06:29 GMT

Still awaiting an answer on this, can anyone help?

Re: Default profile keeps loading HD 2000

NICHOLAS_F_Intel — Tue, 23 Oct 2012 21:59:47 GMT

Hi resrudeby,

This is a lack of persistence. It is controlled by the OEM (in this case Dell), via the VBIOS. Contact your OEM support site and make sure your BIOS is up to date. Your driver already appears to be. If this doesn't work, you should contact your OEM support directly with the issue.

Thanks,

-Nic

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