topic Re: alternative black external screen image in Graphics

alternative black external screen image

RMORE13 — Mon, 25 Mar 2019 19:55:22 GMT

Hello, since many weeks, when I am working on my laptop with an external screen (AOC Q3277PQU), I get alternatively black screen and normal one. Drivers are updated everytime the app inform me it have to be done (I use the same screen with another laptop -and another graphic card- and I do not get any problem).

What can I do to solve that?

René

Re: alternative black external screen image

AlHill — Mon, 25 Mar 2019 20:05:43 GMT

Are you using the drivers provided by your laptop manufacturer? If not, you should be.

Doc

Re: alternative black external screen image

RMORE13 — Mon, 25 Mar 2019 21:46:42 GMT

Hello, I use Intel one. Not sure to find the manufacturer ones.....Lenovo - T470

Re: alternative black external screen image

n_scott_pearson — Tue, 26 Mar 2019 05:32:57 GMT

Go to the Lenovo site and look for downloads for your laptop. You should not be using Intel generic driver on a laptop unless the laptop's vendor tells you that this is ok (which they should only do if they didn't modify the Intel driver to support their hardware design).

...S

Re: alternative black external screen image

RMORE13 — Tue, 26 Mar 2019 15:41:51 GMT

Hello, I have changed my driver (from LENOVO website) yesterday and it seems to be better. I will keep you in touch.

Thanck you for your replies and comments.