topic Re: Error Message when Windows 10 Start in Graphics

Error Message when Windows 10 Start

TToml1 — Sat, 14 Sep 2019 17:59:16 GMT

I am receiving the following error message every time Windows starts:

"Intel Driver Update Utility is unable to start because a supporting system service failed to start."

I have run the Automatic Update utility on your site, no change and no updates identified as required. I have manually reviewed the Windows Task manager - Startup tab, but do not find any Intel services listed.

Please help and thank you in advance.

Re: Error Message when Windows 10 Start

AlHill — Sat, 14 Sep 2019 18:44:59 GMT

You are on Windows 10 version 1903, right? If not, upgrade to 1903.

Go to Start, Settings, Apps, and uninstall any Intel Driver and Support utility you see.

Then, run the IDSA uninstaller. https://downloadcenter.intel.com/download/28984/Intel-Driver-Support-Assistant-Uninstaller?v=t

Then, install the latest IDSA. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

Doc

Re: Error Message when Windows 10 Start

TToml1 — Sun, 15 Sep 2019 17:21:30 GMT

Thank you for the instructions and links. Solved problem!!