topic Re: Installation failed: Intel Driver and Support Assistant Installer in Graphics

Installation failed: Intel Driver and Support Assistant Installer

SCorr3 — Mon, 01 Apr 2019 16:52:59 GMT

Hi, I am in touch with you for an error that appears to me when installing the Drivers update wizard. I leave attached two log.txt so they can help me better.

I feel if my English is not good, but I am using a translator to communicate with you. Thank you

Re: Installation failed: Intel Driver and Support Assistant Installer

David_V_Intel — Tue, 02 Apr 2019 03:33:09 GMT

Hello SCorr3 , Thank you for posting on the Intel ® communities. We can try the following: 1 - Download our Intel ® Driver & Support Assistant uninstaller and run it to make sure there are no remnants of the previous installation. https://downloadcenter.intel.com/download/28094/Intel-Driver-Support-Assistant-Uninstaller 2 - Download the latest version of Intel ® Driver & Support Assistant in the link below, try to install it. https://downloadcenter.intel.com/download/28425/Intel-Driver-Support-Assistant?product=128824 Keep in mind that, after checking your System Support Utility report I was able to see that your system is actually from Lenovo*, in this case, we recommend to get the drivers provided by them directly, I would recommend contacting them directly to see if they have any similar tool you can use. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation

Re: Installation failed: Intel Driver and Support Assistant Installer

David_V_Intel — Fri, 05 Apr 2019 01:50:54 GMT

Hello SCorr3, Were you able to check my post? Please follow the steps mentioned in order to address the situation. If you need any more help let me know. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation

Re: Installation failed: Intel Driver and Support Assistant Installer

David_V_Intel — Wed, 10 Apr 2019 02:01:58 GMT

Hello SCorr3, I hope the information provided was helpful. Let us know if you need any more assistance. Regards, David V Intel Customer Support Technician Under Contract to Intel Corporation