topic Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1 in Graphics

HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Thu, 01 Nov 2012 21:08:21 GMT

Just upgraded to windows 8 on my laptop and now my HDMI output is no longer working. I was using windows 8 preview and the HDMI output worked just fine. I have tried to update the driver with this download:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000 http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000/2000

but when I do I receive an error message that reads:

"This computer does not meet the minimum requirements to install the software."

I have tried using the windows 7 64 bit driver located here:

http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/21776/a08/Win7Vista_64_152257.exe&lang=eng&Dwnldid=21776&DownloadType=Drivers&OSFullname=Windows+7+(64-bit)* Download Center

but my HDMI output doesn't work with that drivertput

Any help would be greatly appreciated. I miss my 22" monitor.

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

NICHOLAS_F_Intel — Fri, 02 Nov 2012 16:15:53 GMT

Hi Brett,

Can you verify a few things for me real quick;

1. What is your display adapter?

2. Is your Win8 installation 32 or 64 bit?

3. The download page you linked has multiple results, which one specifically are you trying to install?

Thanks,

-Nic

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Fri, 02 Nov 2012 16:32:49 GMT

My display adapter is:

Adapter Type: Intel(R) HD Graphics WDDM 1.1

Chip Type: Intel(r) HD Graphcis (core i5)

DAC Type: Internal

Adapter String: Intel(R) HD Graphics

Bios Information: Intel Video Bios

I am running 64 bit Windows 8

Here is the driver I used for windows 8 that returns the error message:

Download Center

Intel® HD Graphics Driver for Windows 7* and Windows 8* 64 (exe)

File name:

win64_15288.exe

Version:

15.28.8.64.2875

Download

Date:

10/23/2012

Status:

Latest

Size:

137.63 MB

Language:

Multi language

Operating Systems:

Windows 7 (64-bit)*, Windows 7 Enterprise, 64-bit version*, Windows 7 Home Basic, 64-bit version*, Windows 7 Home Premium, 64-bit version*, Windows 7 Professional, 64-bit version*, Windows 7 Ultimate, 64-bit version*, Windows 8, 64-bit*

If I keep my old driver, the windows 8 preview driver or the windows 7 driver my HDMI Output doesn't work either. The HDMI out put was working before when I was using the windows 8 preview but now it no longer works with the full version of windows 8 64 bit.

Thank you for your help!

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

NICHOLAS_F_Intel — Fri, 02 Nov 2012 16:48:34 GMT

Thanks for that information. I forgot to ask, who is your laptop manufacturer? Additionally, can you give me the full model name of your CPU?

Thank you,

-Nic

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Fri, 02 Nov 2012 18:41:29 GMT

It's and HP Envy 14 Laptop

The CPU model is: Intel(R) Core(TM) i5 CPU M580 @ 2.67GHz

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

NICHOLAS_F_Intel — Fri, 02 Nov 2012 19:00:00 GMT

Thanks again for the information. The processor you are using supports Intel® HD Graphics™, whereas the driver you're attempting to download is for Intel® HD Graphics™ 4000/2500 & 3000/2000.

There are currently no drivers for your processor for Windows 8, aside from the in-box driver provided by Microsoft. I will look into this more and see if I can come up with a solution for your problem.

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

ROBERT_U_Intel — Fri, 02 Nov 2012 19:31:37 GMT

Hi Brett

Please run Windows Update. A new driver for Intel HD Graphics (First Gen) is available now.

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Fri, 02 Nov 2012 21:56:03 GMT

I checked my update history and driver events and it shows that this update has been applied however the HDMI output doesn't work. The monitor turns on when I plug the HDMI cable in but then turns off. I've tried multiple cables but nothing is working.

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

NICHOLAS_F_Intel — Wed, 07 Nov 2012 19:45:50 GMT

To confirm, are you currently using the Windows Update supplied driver (version 8.15.10.2702), or still using the 2875 driver?

If it's still the latter, please uninstall that driver and run the Windows Update again to grab the 2702 driver. Let me know how it goes.

Thanks,

-Nic

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Sat, 10 Nov 2012 01:25:34 GMT

I have the same problem with the same Laptop

I have rolled back the driver to the 8.15.10.2702 driver but still no luck.

Updated again to 8.15.10.2858 and still nothing.

Where to from here?

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Sat, 10 Nov 2012 20:54:54 GMT

I am also having the same problem with the same laptop. Did any of you get the switchable graphic card option working? I did and then I selected power saving gpu and I lost the option from the menu to switch back to my ATI. Any ideas? How is the HDMI thing working anyone solve it yet?

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Sun, 11 Nov 2012 09:53:18 GMT

I had given up on this as well. BUT

I was manually fiddling with the driver versions, trying again, restaring, try, restart try etc , and then when I had given up, I unplugged and then replugged in a VGA cable to a monitor....... and that enabled the HDMI to working......

Of course your circumstances may require more voodoo, but maybe try this!

I can repeatedly have the HDMI not work on reboot, until I plug a VGA cable in. At that point both the monitor enumerates properly via HDMI.

IT HAS TO BE A DRIVER ISSUE. Rebooting to Windows 7 on the same machine, and in prior use for the last year+ it works fine with HDMI.

Intel. your CPUs rock. Your drivers for graphics suck. This is a core i7 (620m) which was once you your top premium mobile chip in what was a protoype "ultrabook" of a Toshiba R700. To not make sure it works at launch with Windows 8 is a crime. This is not some obscure linux distro here.

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Sun, 11 Nov 2012 10:12:19 GMT

I ended up using this. http://www2.ati.com/drivers/12-8_vista_win7_win8_64_dd_ccc.exe http://www2.ati.com/drivers/12-8_vista_win7_win8_64_dd_ccc.exe

It caused a few problems at first. But eventually I got it working somehow. Good luck everyone.

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Fri, 23 Nov 2012 18:53:36 GMT

I have the same problem, but it's more generic.

I'm trying to connect and HP Pavilion p6-2390 desktop to a Dell S2340T Touch Screen monitor and the computer won't boot to that monitor.

I tried using a DVI to HDMI adapter to connect the computer to the monitor through the supplied HDMI cable.

That was the recommendation in a joint conference call between HP and Dell Technical support.

The computer has no video card, just the onboard Intel Graphics HD (no version specified).

The display adapter is 9.17.10.2828

I'm not very technical so I'm at a loss.

Anyone got any ideas about what to do?

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

NICHOLAS_F_Intel — Thu, 29 Nov 2012 00:33:59 GMT

Hi Virginia,

Can you provide a copy of your dxdiag for me to review please?

Thanks,

-Nic

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Sun, 02 Dec 2012 22:08:52 GMT

Nic, what is a dxdiag file and how do I locate it?

Virginia

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Mon, 03 Dec 2012 22:11:12 GMT

Hi,

Just installed Win8 on my Acer Aspire Timeline 3820TG.

Graphic card is a ATI Mobility Radeon HD 5470 and HDMI is no longer working for me (worked fine on Win7). Clicking Windows-key+P and choosing Extend/Second screen only nothings happens. The monitor reports "No signal", removing the HDMI cable the monitor reports (Control cable) - its a Samsung 27".

Everything updated according to windows update.

Took a few screenshots from Device Manager - it reports a problem for the ATI:

I use the second monitor (HDMI) everyday when working so I'm very interested in suggestions or workarounds.

Regards,

Christian

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

NICHOLAS_F_Intel — Mon, 03 Dec 2012 23:00:29 GMT

@Virginia: Start -> Run -> dxdiag -> Save All Information. Just Copy & Paste it here for me to take a look at.

@Christian: It looks like you need to update the drivers for your ATI card. You'll need to go to your OEM's website or directly to the ATI website to do that.

Thanks,

-Nic

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

idata — Tue, 15 Jan 2013 02:56:21 GMT

Hi I have a HP 2000 notebook with the Intel Graphics HD (no version specified).

The display adapter is 9.17.10.2828, when I do a "update driver software" I get the answer that it's the latest available for my system.

The HDMI out port used to work but not anymore, I tried with my Toshiba TV and my DELL monitor but I can't get it to work anymore. I'm getting nuts over that problem. For some reason during the weekend it worked and I did not do any modification or update to my machine since.

Jacques

Re: HDMI Output failure on windows 8 with Intel(R) HD Graphics WDDM1.1

NICHOLAS_F_Intel — Tue, 15 Jan 2013 18:14:39 GMT

Hi Jacques,

Can you provide a copy of your dxdiag for me to take a look at please? (Start -> Run -> dxdiag -> Save All Information). Just copy & paste it here so I can take a look at it.

Thanks,

-Nic