https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734801#M86969 <P>I had the same problem with Firefox (Standardbrowser). Works with deactivated Add-ons and with Edge, Edge Beta.</P> Sun, 19 Jan 2020 13:51:57 GMT UCH 2020-01-19T13:51:57Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734799#M86967 <P>DSA notifies me that I have 2 updates available, but when I run it, it shows that "Sorry, something went wrong while trying to scan," so I can't see what updates are available and can't install the updates. I have tried to uninstall the DSA using the uninstaller and reinstall it, but the problem is still the same. How do I solve it? </P> Sun, 05 Jan 2020 06:39:16 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734799#M86967 User1578177168394163 2020-01-05T06:39:16Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734800#M86968 <P>after many nearly trouble free years exactly the same problem happened to my desktop six weeks ago .. i've now lost count on all the things i've tried to make DSA work again so i pretty much have given up .. but will be following your post in hope of a solution <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 05 Jan 2020 18:01:41 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734800#M86968 User1578189486754159 2020-01-05T18:01:41Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734801#M86969 <P>I had the same problem with Firefox (Standardbrowser). Works with deactivated Add-ons and with Edge, Edge Beta.</P> Sun, 19 Jan 2020 13:51:57 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734801#M86969 UCH 2020-01-19T13:51:57Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734802#M86970 <P>Same problem. Have uninstalled and reinstalled DSA. Have tried Chrome &amp; Edge browsers with all add-ons disabled. Nothing works.</P><P>So much for the genius power supposed to live in Silicon Valley.</P> Mon, 27 Jan 2020 05:55:43 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734802#M86970 JNiel18 2020-01-27T05:55:43Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734803#M86971 <P>me too man wat is going on i can't even get the next update </P> Thu, 20 Feb 2020 11:23:01 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734803#M86971 CMADNESS 2020-02-20T11:23:01Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734804#M86972 <P>More specifically EASE (Encrypt All Sites Eligible) in the HTTPS Everywhere browser extension is causing this problem.</P> Sun, 08 Mar 2020 00:40:03 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734804#M86972 KEfre 2020-03-08T00:40:03Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734805#M86973 <P>I also have been having this error. It all started after DSA was upgraded to version 20.2.9.6. Was working fine prior to that. Have tried all resolutions mentioned in this and other threads. Nothing has fixed it so far. </P> Wed, 25 Mar 2020 02:06:47 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734805#M86973 BDiSe 2020-03-25T02:06:47Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734806#M86974 <P>FYI. I just installed the new DSA version (20.4.17) and everything is working fine now.</P> Fri, 01 May 2020 23:41:28 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734806#M86974 BDiSe 2020-05-01T23:41:28Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734807#M86975 <P><span class="lia-inline-image-display-wrapper" image-alt="DSA bug.PNG"><img src="https://community.intel.com/t5/image/serverpage/image-id/6722iDE2B9890A010F3CC/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="DSA bug.PNG" alt="DSA bug.PNG" /></span>Had the same problem that started a couple of weeks ago, it used to work fine before. I tried all different browsers and also reinstalling the latest INTEL DSA. </P><P>The machine is a DELL XPS 8700, Windows 10 Pro x64, Build 18363.815. </P><P>Intel DSA 20.4.17.5</P> Sun, 10 May 2020 07:43:46 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/734807#M86975 FG 2020-05-10T07:43:46Z https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/1467350#M115326 <P>Thank you so much, I had the same problem and the edge browser is working. Thanks again!</P> Sat, 18 Mar 2023 19:19:02 GMT https://community.intel.com/t5/Graphics/Intel-Driver-Support-Assistant-failed-to-scan-the-computer/m-p/1467350#M115326 Moose 2023-03-18T19:19:02Z