topic Sorry, I have been busy, and in Graphics

FPS Lag when recording

Frost_C_ — Mon, 02 Feb 2015 06:46:04 GMT

I am a Youtuber, who records games and posts.

Lately when I updated my Intel 4400 graphics driver, (Previous version Minecraft flickered/had a rave party). The recording FPS dropped in Minecraft from 30-40 FPS while recording to 12 FPS when recording. This makes terrible content for my viewers and lately I have been awaiting an update but haven't received one.

I am requesting you guys can fix this bug, because I love to record and post Minecraft videos, and it gets the most views on my channel (I know a few people who have the same problem I do with this). The driver also glitches a bit when playing Garry's Mod, so if you guys can help me fix this or update the driver it would be awesome. Thanks!

My PC:
http://support.hp.com/us-en/document/c04484447

If you guys can help me fix this, it would be awesome!

Thanks for viewing!

Hi Frost,

Michael_C_Intel2 — Wed, 18 Feb 2015 19:05:44 GMT

Hi Frost,

Are you seeing this with the most recent drivers we released?

15.33.32.64.4061:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24593&lang=eng&ProdId=3712

15.36.14.64.4080:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24596&lang=eng&ProdId=3720

If so then I will file an internal ticket and get our media development team to investigate.

Please provide me the details using the format shown in the sticky post in this forum:

https://software.intel.com/en-us/forums/topic/532646

-Michael

Hi Frost,

Michael_C_Intel2 — Wed, 25 Feb 2015 23:00:29 GMT

Hi Frost,

Thanks for the additional info, I am not sure what could be causing your issue yet. but I have filed a ticket so our driver development team can investigate.

-Michael

Hi Frost,

Michael_C_Intel2 — Wed, 22 Apr 2015 16:54:03 GMT

Hi Frost,

Are you still the issue? Have you tried the drivers I posted earlier?

-Michael

Sorry, I have been busy, and

Frost_C_ — Fri, 08 May 2015 03:03:30 GMT

Sorry, I have been busy, and yes, they both don't work, and give me the same issue with recording.

I noticed when I record with a smaller window (Instead of it being a full 1920x1080 screen resolution) it records at a solid 25 FPS.

Hi Frost,

Michael_C_Intel2 — Tue, 12 May 2015 21:42:59 GMT

Hi Frost,

We have a debug engineer investigating the issue and he needs to get information on exact steps / software used to reproduce the issue. Can you provide the steps?

Thanks,

-Michael

I already have posted the

Frost_C_ — Thu, 14 May 2015 02:10:07 GMT

I already have posted the steps needed. You asked me in a earlier post to do it, maybe you can find it their? Or is this new steps to do?

Hi Frost,

Michael_C_Intel2 — Thu, 14 May 2015 17:00:38 GMT

Hi Frost,

Got them, thanks.

-Michael

Hi Frost,

Michael_C_Intel2 — Thu, 13 Aug 2015 17:03:34 GMT

Hi Frost,

We confirmed this is not a graphics driver issue, it is an application problem. There seems to be multiple solutions people have tried with varying degrees success. The most common solution is to increase the recording frame rate, though it does increase the file size.

-Michael