topic Re: Intel driver & Support Assistant V 20.8.30.5 update loop in Graphics

Re: Intel driver & Support Assistant V 20.8.30.5 update loop

TT_TLS — Thu, 30 Jul 2020 20:40:03 GMT

Hello Doc,

thanks for instant reply.

I managed to unistall the IDSA 20.8.30.5 with the help of the DSA unistaller and reinstalled 20.8.30.5 from the Intel website.

The IDSA is now running stable and I can see the 2 updates available:

HD Graphics and serial io

The messages for available driver update in the system tray still pops up with 2 Hz frequency.

After installing the first update the pop up with 2 Hz remains with correct information: 1 updapte available.

I switched of the option of messages for IDSA in the system tray.

I do not know if I should invest more time on the subject as IDSA is working and the only inconveniance is manual check for driver updates.

The problem may be in the jungle between IDSA and W10 updated.

Thanks again for quick reaction

Re: Intel driver & Support Assistant V 20.8.30.5 update loop

Monique_Intel — Fri, 07 Aug 2020 22:16:52 GMT

@TT_TLS This is Monique with Intel Corporation. I had posted a reply earlier this week that we had seen reports of this error and have released a fix for this notification loop on July 31 3:45p PST with version 20.8.30.6. Once you update, please let us know if the fix resolved the spamming notification.

Thank you,

Monique with Intel Corporation

Re: Intel driver & Support Assistant V 20.8.30.5 update loop

n_scott_pearson — Sat, 08 Aug 2020 00:51:12 GMT

You may have to first follow Al's advice and uninstall the version of IDSA you have been running. Then, open https://downloadcenter.intel.com and select to get and install the latest version.

Hope this helps,

...S

Re: Intel driver & Support Assistant V 20.8.30.5 update loop

TT_TLS — Sat, 08 Aug 2020 07:27:02 GMT

Hello Monique,

I launched IDSA, checked installed version it is now 20.8.30.6

So new version is active without manual intervention.

HD Graphics driver listed as available in IDSA.

I enabled messaged for IDSA in System Tray.

Result : quiet - no pop up messages.

-> Thanks for quick error correction

Now waiting for next available driver update in IDSA to monitor system tray message behavior.

Keep you updated

TT_TLS

Re: Intel driver & Support Assistant V 20.8.30.5 update loop

TT_TLS — Sat, 08 Aug 2020 07:30:44 GMT

Hello ...S

There was no need to run uninstall / install procedure. At IDSA launch new version 20.8.30.6 was immeditatly live.

Thanks for advice

TT_TLS

Re: Intel driver & Support Assistant V 20.8.30.5 update loop

TT_TLS — Sun, 09 Aug 2020 15:55:52 GMT

Hello Monique,

now confirmed full expected behavoir.

After restart one message with new driver announcement.

Perfect

TT_TLS