topic Re: Integrated Graphics not working? 1060 does it all in Graphics

Integrated Graphics not working? 1060 does it all

p329 — Mon, 24 Aug 2020 15:29:30 GMT

I'm not sure when this happened, but for some reason the Intel 630 chip stopped doing any and all functions, and the Nvidia 1060 card is doing it all. Ive tried disabling the nvidia card and having the integrated graphics take over, but it seems like for some reason the intel chip doesn't want to do it's job. Even specifying the programs in the Geforce Experience doesn't work, it just defaults to using the 1060 regardless.

Anyone know how to fix this?

Re: Integrated Graphics not working? 1060 does it all

AlHill — Mon, 24 Aug 2020 19:00:01 GMT

You have a desktop, correct? Typically, when you insert an add-on card, it will disable the onboard graphics. Only a few motherboardds allow both to operate concurrently. Check your bios to see what options you have.

Re: Integrated Graphics not working? 1060 does it all

p329 — Mon, 24 Aug 2020 20:15:35 GMT

Nope, a laptop - MSI GS65.

Re: Integrated Graphics not working? 1060 does it all

AlHill — Mon, 24 Aug 2020 20:46:43 GMT

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Re: Integrated Graphics not working? 1060 does it all

p329 — Mon, 24 Aug 2020 21:32:28 GMT

Attached here:

Re: Integrated Graphics not working? 1060 does it all

n_scott_pearson — Tue, 25 Aug 2020 01:12:07 GMT

In laptops, it is important to stick with drivers provided by the laptop vendor. They are responsible for any modification that are necessary to the drivers to allow the two graphics engines to work together. In most cases where you have overinstalled the vendor-supplied drivers from updated drivers direct from Intel (or NVIDIA or AMD), you are wiping out these necessary modifications. The most common result is that the two engines do not work together any longer. This looks to be the situation in your case; the NVIDIA driver is not yielding to the Intel driver (or the Intel driver is not asserting itself over the NVIDIA driver) when it is supposed to.

Bottom line, you need to return (downgrade) to the drivers provided by your laptop vendor. If these drivers exhibit issues that Intel has addressed in their generic drivers, then you need to ask your vendor to provide you with updated packages that include these later Intel drivers. If they refuse to do so, well, keep this in mind when making subsequent purchasing decisions. Maybe they shouldn't be your vendor of choice.

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Re: Integrated Graphics not working? 1060 does it all

ritesh1 — Tue, 25 Aug 2020 11:29:24 GMT

HELP ME ALSO

MY LAPTOP'S SCREEN BLINKS AFTER PLUGGED IN.

Re: Integrated Graphics not working? 1060 does it all

n_scott_pearson — Wed, 26 Aug 2020 00:14:25 GMT

@ritesh1,

Hijacking of other folk's conversations is not supported. Everyone's situation is unique and should be discussed separately. Please open your own conversation using the Post a Question button on the Intel Community page.

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