topic Intel Hd Graphics 630 - this computer does not meet minimum requirements. in Graphics

Intel Hd Graphics 630 - this computer does not meet minimum requirements.

luisantonio17 — Thu, 27 Aug 2020 20:36:29 GMT

hello!

today there was a power outage that probably affected the intel graphics card on my i5-8400 (UHD 630) processor. Well, when I turned on the machine again, the onboard video driver disappeared, leaving only my video card. as i use a monitor on the video card and one on the motherboard, i noticed this quickly. when trying to install the driver, I come across the following error:

This computer does not meet minimum requirements.

What should I do?

Re:Intel Hd Graphics 630 - this computer does not meet minimum requirements.

Maria_R_Intel — Sat, 29 Aug 2020 06:52:08 GMT

Hello luisantonio17,

Thank you for posting on the Intel* Community.

To better assist you, please run the following tool in Windows* and attach the report generated.

Intel® System Support Utility (Intel® SSU)

Intel® SSU Download
Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".

Best regards,

Maria R.

Intel Customer Support Technician

Re:Intel Hd Graphics 630 - this computer does not meet minimum requirements.

Maria_R_Intel — Thu, 03 Sep 2020 23:47:59 GMT

Hello luisantonio17,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards,

Maria R.

Intel Customer Support Technician

Re:Intel Hd Graphics 630 - this computer does not meet minimum requirements.

Maria_R_Intel — Tue, 08 Sep 2020 17:38:33 GMT

Hello luisantonio17,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.

Best regards,

Maria R.

Intel Customer Support Technician