https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1210301#M89930 <P>Hello JuliusMensing, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?</P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P><BR /> Thu, 17 Sep 2020 20:03:42 GMT Alberto_Sykes 2020-09-17T20:03:42Z https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1208758#M89792 <DIV id="adidiMorfixChromeExtensionBalloon" class="adidi-mceb-topRight"> <DIV class="adidi-mceb-footer">Hi,</DIV> <DIV class="adidi-mceb-footer">&nbsp;</DIV> <DIV class="adidi-mceb-footer">we have an issue on our Dell laptops where the HotKey for flipping the screen [Ctrl]+[Alt]+Key up/down... don´t work anymore after the system (Windows 10) was in sleep mode and is brought back.</DIV> <DIV class="adidi-mceb-footer">&nbsp;</DIV> <DIV class="adidi-mceb-footer">The Graphics Chip is Intel UHD Graphics 620. We installed the latests driver from two days ago but the problem persists.</DIV> <DIV class="adidi-mceb-footer">&nbsp;</DIV> <DIV class="adidi-mceb-footer">Can anyone reproduce this issue with a smiliar graphics chip or perhaps in general and it his something known and supposed to be fixed or is there any workaround?</DIV> <DIV class="adidi-mceb-footer">&nbsp;</DIV> <DIV class="adidi-mceb-footer">What helped in our scenario was to call up the Intel Graphics Control Room once and then the screen flip worked again.</DIV> <DIV class="adidi-mceb-footer">&nbsp;</DIV> <DIV class="adidi-mceb-footer">Thank you and looking forward to any advice!</DIV> </DIV> Fri, 11 Sep 2020 18:25:16 GMT https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1208758#M89792 JuliusMensing 2020-09-11T18:25:16Z https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1209317#M89842 <P>JuliusMensing, Thank you for posting in the Intel® Communities Support.</P><P><BR /></P><P>In order for us to be able to provide the most accurate assistance, we just wanted to confirm a few details about your platform:</P><P>If this is a laptop, what is the model of it?</P><P>Is this a new computer?</P><P>When did the issue start?</P><P>Did you make any recent hardware/software changes?</P><P>Which specific Windows* version are you using?</P><P><BR /></P><P>Any questions, please let me know.</P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P><BR /> Mon, 14 Sep 2020 21:19:27 GMT https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1209317#M89842 Alberto_Sykes 2020-09-14T21:19:27Z https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1210301#M89930 <P>Hello JuliusMensing, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?</P><P><BR /></P><P>Regards,</P><P>Albert R.</P><P><BR /></P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P><BR /> Thu, 17 Sep 2020 20:03:42 GMT https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1210301#M89930 Alberto_Sykes 2020-09-17T20:03:42Z https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1211592#M90056 <P>Hello JuliusMensing, Since I have not heard back from you, we are closing the case, but if you have any additional questions, just reply back or post a new question.</P><P>&nbsp;</P><P>Regards,</P><P>Albert R.</P><P>&nbsp;</P><P>Intel Customer Support Technician</P><P>A Contingent Worker at Intel</P><BR /> Tue, 22 Sep 2020 20:01:13 GMT https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1211592#M90056 Alberto_Sykes 2020-09-22T20:01:13Z https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1211964#M90084 <P>Dear Alberto,</P> <P>&nbsp;</P> <P>apologies for not getting back earlier.</P> <P>The user was not available but today I could get hold of him.</P> <P>Please see below the answer to your questions:</P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">If this is a laptop, what is the model of it?</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">See screenshot attached</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Is this a new computer?</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Yes</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">When did the issue start?</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">It was there all the time</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Did you make any recent hardware/software changes?</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">No</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Which specific Windows* version are you using?</SPAN></P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">See screenshot attached</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Thank you for your support!</SPAN></P> Wed, 23 Sep 2020 18:53:24 GMT https://community.intel.com/t5/Graphics/Flip-Screen-Hotkeys-not-working-after-laptop-was-in-Sleep-mode/m-p/1211964#M90084 JuliusMensing 2020-09-23T18:53:24Z