topic Re:Keyboard problem with "Intel Graphics Command Center" in Graphics

Keyboard problem with "Intel Graphics Command Center"

nisnevich — Fri, 25 Sep 2020 09:49:55 GMT

"Intel Graphics Command Center" binds Ctrl-Alt-<arrows> shortcuts to rotate the desktop. The problem is, these shortcuts interfere with other OS applications even when disabled.

IntelliJ IDEA users have faced this (bug report). Disabling the shortcuts in "Intel Graphics Command Center" didn't help (screenshot attached), but disabling the application itself has helped.

Re:Keyboard problem with "Intel Graphics Command Center"

Sebastian_M_Intel — Fri, 25 Sep 2020 22:28:09 GMT

Hello nisnevich,

Thank you for posting on the Intel® communities.

Intel® is currently investigating this behavior under bug ID CHJ-2633, the current work around consists of the following steps:

1. Uninstall the Intel® Graphics Command Center:

Go to Start > Settings > Apps > Apps & features.
In the Apps & features pane on the right, find the Intel® Graphics Command Center and click on it. Then click "Uninstall." You may need to confirm by clicking "Uninstall" in the pop-up window.

2. Reinstall the Intel® Graphics Command Center:

Download link: https://www.microsoft.com/en-us/p/intel-graphics-command-center/9plfnlnt3g5g?activetab=pivot:overviewtab
Launch the Intel® Graphics Command Center.
Accept the Terms and Conditions.
Click on System.
Under the HotKeys tab, toggle the Enable System HotKeys option On and then Off.

Regards,

Sebastian M

Intel Customer Support Technician

Re:Keyboard problem with "Intel Graphics Command Center"

Sebastian_M_Intel — Wed, 30 Sep 2020 16:45:22 GMT

Hello nisnevich,

Were you able to check the previous post and follow our recommendations? Please let me know if you need more assistance.

Regards,

Sebastian M

Intel Customer Support Technician

Re:Keyboard problem with "Intel Graphics Command Center"

Sebastian_M_Intel — Mon, 05 Oct 2020 22:34:10 GMT

Hello nisnevich,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Sebastian M

Intel Customer Support Technician

topic Re:Keyboard problem with &quot;Intel Graphics Command Center&quot; in Graphics

Keyboard problem with "Intel Graphics Command Center"

Re:Keyboard problem with "Intel Graphics Command Center"

Re:Keyboard problem with "Intel Graphics Command Center"

Re:Keyboard problem with "Intel Graphics Command Center"

topic Re:Keyboard problem with "Intel Graphics Command Center" in Graphics