https://community.intel.com/t5/Graphics/intel-Graphics-620-Incompatibilidade/m-p/1214563#M90318 <P>So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:<BR /><A href="https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility" target="_blank">https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility</A><BR /><BR />Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).</P> Sat, 03 Oct 2020 19:25:35 GMT AlHill 2020-10-03T19:25:35Z https://community.intel.com/t5/Graphics/intel-Graphics-620-Incompatibilidade/m-p/1214562#M90317 <P>Os jogadores de Genshin Impact estão sofrendo com a incompatibilidade do driver com o jogo.<BR />A Empresa do jogo Mihoyo já foi avisada.</P> <P><SPAN style="font-family: inherit;">Alguns jogadores conseguiram entrar no jogo, e fazer alguma coisa jogo, mas uma hora o jogo congela a imagem, com a continuação do audio, e o jogo fecha.</SPAN></P> <P><SPAN style="font-family: inherit;">Poderiam verificar se há alguma possibilidade de resolverem isso?</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-family: inherit;">GFX Driver Name: Intel(R) HD Graphics 620<BR />Shader Version: 5.1<BR />OpenCL* Version: 2.1<BR />* Microsoft DirectX* *<BR />Runtime Version: 12<BR />Hardware-Supported Version: 12<BR />Vulkan* Version: 1.2.151<BR />Vendor ID: 8086<BR />Device ID: 5916<BR />Device Revision: 02<BR />GFX Driver Version: 27.20.100.8783<BR />GFX Vulcan: 1.2.151<BR />GFX GOP: 9.0.1080&nbsp;</SPAN></P> Sat, 03 Oct 2020 19:21:55 GMT https://community.intel.com/t5/Graphics/intel-Graphics-620-Incompatibilidade/m-p/1214562#M90317 IvanMarciano 2020-10-03T19:21:55Z https://community.intel.com/t5/Graphics/intel-Graphics-620-Incompatibilidade/m-p/1214563#M90318 <P>So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:<BR /><A href="https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility" target="_blank">https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility</A><BR /><BR />Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).</P> Sat, 03 Oct 2020 19:25:35 GMT https://community.intel.com/t5/Graphics/intel-Graphics-620-Incompatibilidade/m-p/1214563#M90318 AlHill 2020-10-03T19:25:35Z