topic Re: my profiles in Graphics

my profiles

mamaherrera — Sat, 03 Oct 2020 09:34:29 GMT

I hope this is the right place to put this thread but my issue is the following: I set up time profiles for my computer screen brightness/color to change, and the three profiles are set, but they no longer work. They don't automatically change with the time. Hope someone can help me. THanks

Re: my profiles

AlHill — Sat, 03 Oct 2020 10:54:14 GMT

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Re: my profiles

mamaherrera — Sun, 04 Oct 2020 22:01:03 GMT

Here is my report. Hope you can make more sense of it than me. I hope you can help me out so that my profiles automatically change with the times I have down. Thanks

Re:my profiles

AndrewG_Intel — Tue, 06 Oct 2020 02:04:29 GMT

Hello mamaherrera

Thank you for posting on the Intel® communities.

We noticed that you have an internal support case regarding the same issue. Since only one case is allowed per issue and in order to avoid duplication of efforts, we will proceed to close this thread and the assistance will continue through the internal support case. Thank you for your understanding.

Best regards,

Andrew G.

Intel Customer Support Technician