topic Re: SCREEN DISPLAY in Graphics

SCREEN DISPLAY

rodmur — Fri, 09 Oct 2020 08:03:45 GMT

MY SCREEN IS IS NOT CRYSTAL CLEAR AND THE COLOUR IS NOT 100%

Re: SCREEN DISPLAY

AlHill — Fri, 09 Oct 2020 08:39:11 GMT

you provided no information.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Re: SCREEN DISPLAY

rodmur — Fri, 09 Oct 2020 09:01:17 GMT

Disply is not 100 % crystal clear and colours are wrong

Re: SCREEN DISPLAY

rodmur — Fri, 09 Oct 2020 09:03:48 GMT

My screen is not clear

Re: SCREEN DISPLAY

AlHill — Fri, 09 Oct 2020 09:08:20 GMT

Your HD2500 graphics are discontinued and not supported.

What do you mean "colours are wrong?" Provide a photo as it sounds more like a hardware issue to me.

Re: SCREEN DISPLAY

rodmur — Fri, 09 Oct 2020 09:20:07 GMT

The red is wrong. I should be bright scarlet red

Re: SCREEN DISPLAY

rodmur — Fri, 09 Oct 2020 09:41:50 GMT

the screen is not 100% clear

Re: SCREEN DISPLAY

AlHill — Fri, 09 Oct 2020 12:32:32 GMT

Sorry, I do not see a problem. One of the Intel support engineers ma be able to help.

Re:SCREEN DISPLAY

Alberto_Sykes — Wed, 14 Oct 2020 21:02:26 GMT

rodmur, Thank you for posting in the Intel® Communities Support.

Just to let you know, the Intel® Core™ i5-3470 Processor is under status of: End Of Interactive Support / Discontinued, as you can confirm in the following link:

https://ark.intel.com/content/www/us/en/ark/products/68316/intel-core-i5-3470-processor-6m-cache-up-to-3-60-ghz.html

As an option you may want to try our Discontinued Products Community to get recommendations from fellow community members.:

https://communities.intel.com/community/tech/discontinued-products

You may also find the Discontinued Products Website helpful to address your request:

https://www.intel.com/content/www/us/en/support/discontinued-products.html

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel