topic Bluetooth Audio Garbled After Intel Driver Update in Graphics

Bluetooth Audio Garbled After Intel Driver Update

MuradMalik — Wed, 28 Oct 2020 02:18:57 GMT

hello everyone, I am having trouble with my intel audio device thing. my intel auto driver update program said my Bluetooth driver was out of date, so I updated it. and now when I try to listen to audio, it is garbled after a few seconds of no9rmal playback. please help

Re:Bluetooth Audio Garbled After Intel Driver Update

Esteban_D_Intel — Mon, 02 Nov 2020 18:53:29 GMT

Hello MuradMalik,

Thank you for posting on the Intel® communities.

To better assist you, I would appreciate if you could provide the following information:

· How did you update the driver?

· What is the model of your Intel product?

· What is the previous and the current driver version?

· For how long you’ve been experiencing this behavior?

· How are you listening to the audio? Are you using a speaker Please provide more details about your current setup.

Esteban D.

Intel Technical Support Technician

Re:Bluetooth Audio Garbled After Intel Driver Update

Esteban_D_Intel — Thu, 05 Nov 2020 23:25:02 GMT

Hello MuradMalik,

Were you able to check the previous post?

Please let me know if you need further assistance.

Esteban D.

Intel Technical Support Technician

Re:Bluetooth Audio Garbled After Intel Driver Update

Esteban_D_Intel — Tue, 10 Nov 2020 22:38:15 GMT

Hello MuradMalik,

We have not heard back from you.

If you need any additional information, please submit a new question as this thread will no longer being monitored

Esteban D.

Intel Technical Support Technician