topic Re:Graphics card in Graphics

Graphics card

Echelon — Sun, 18 Oct 2020 23:18:42 GMT

I use a hp intel core i5 8470p 4g ram but my graphics card only shows standard VGA graphics adapter, please how can I install an intel graphics card and which of the intel graphics card will be compatible with my system

Re: Graphics card

AlHill — Sun, 18 Oct 2020 23:25:39 GMT

You should contact hp regarding your system and the drivers they provide. You should get the hp supplied driver installed.

Re:Graphics card

Maria_R_Intel — Mon, 19 Oct 2020 20:28:22 GMT

Hello Echelon,

Thank you for posting on the Intel* Community.

To better assist you, please provide us with the below information:

Can you please provide more details about the issue and where are you looking that only shows standard VGA graphics adapter? (provide a screenshot if possible)

Please run the following tool in Windows* and attach the report generated.

Intel® System Support Utility (Intel® SSU)

Intel® SSU Download
Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".

Best regards,

Maria R.

Intel Customer Support Technician

Re:Graphics card

Maria_R_Intel — Sat, 24 Oct 2020 01:36:06 GMT

Hello Echelon,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards,

Maria R.

Intel Customer Support Technician

Re:Graphics card

Maria_R_Intel — Wed, 28 Oct 2020 06:47:33 GMT

Hello Echelon,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer being monitored.

Best regards,

Maria R.

Intel Customer Support Technician