topic Re: Latitude 5300 in Graphics

Latitude 5300

ollie — Wed, 18 Nov 2020 20:31:48 GMT

Hi,

I have a latitude 5300 laptop.

Can I connect one monitor to the HDMI port (this will be a MDP monitor on a adaptor) and a further monitor through the USB-A port with a port replicator (this will also be a MDP monitor on a HDMI adaptor).

Will this work correctly? The monitors are Apple 27inch MDP cinema screens. If not is there another way to connect the two monitor successfully.

Many thanks,

Ollie

Re: Latitude 5300

ollie — Wed, 18 Nov 2020 20:47:33 GMT

I mean USB C port

Re: Latitude 5300

n_scott_pearson — Thu, 19 Nov 2020 07:43:46 GMT

In theory, this should work, though I have been told that HDMI-to-DisplayPort adapters can be very finicky. DisplayPort-to-HDMI adapters are seemingly everywhere, not so the other direction.

Hope this helps,

...S

Re: Latitude 5300

ollie — Thu, 19 Nov 2020 18:39:22 GMT

Ok , thank you i have found this https://www.banggood.com/QGEEM-QG-HD02-HDMI-to-Mini-DisplayPort-Converter-Adapter-Cable-4K-x-2K-HDMI-to-Mini-DP-Video-Cable-For-Digital-TV-or-LCD-Display-Laptop-or-Projector-or-TV-Box-p-1727278.html?utm_source=googleshopping&utm_medium=cpc_organic&gmcCountry=GB&utm_content=minha&utm_campaign=minha-gb-en-pc&currency=GBP&createTmp=1&utm_source=googleshopping&utm_medium=cpc_bgs&utm_content=lijing&utm_campaign=ssc-gb-100-all-0819&ID=6287830&cur_warehouse=CN

So hopefully that will work, just brought one to check first.

Can you confirm that when I use the built-in HDMI I can still use the port replicator? It wont disable one or the other will it?

Thanks

Re:Latitude 5300

Esteban_D_Intel — Wed, 25 Nov 2020 22:48:38 GMT

Hello ollie,

Thank you for posting on the Intel® communities.

I was wondering if you have any update about this matter?

Were you able to test the new adapter? If so, were you able to use the desired configuration?

Please let me know if you need further assistance.

Esteban D.

Intel Technical Support Technician

Re: Re:Latitude 5300

ollie — Mon, 30 Nov 2020 18:53:38 GMT

Hi, it appears to work independently with a port replicator then HDMI - MDP in the USB-C port or the HDMI - MDP, but I am waiting for another adaptor to test both screens at the same time.

Re:Latitude 5300

Esteban_D_Intel — Mon, 30 Nov 2020 23:52:56 GMT

Hello ollie,

Thank you so much for your response.

I understand, please let us know once you are able to test both screens simultaneously.

We will be waiting for your update.

Esteban D.

Intel Technical Support Technician

Re:Latitude 5300

Esteban_D_Intel — Thu, 03 Dec 2020 23:25:41 GMT

Hello ollie,

I was wondering if you have any update on this matter.

Please let me know if you need further assistance.

Esteban D.

Intel Technical Support Technician

Re: Re:Latitude 5300

ollie — Mon, 07 Dec 2020 18:50:36 GMT

It works! 2 displays and the laptop screen. One monitor off the HDMI port with a MDP adaptor. The other from the USB-C port with another MDP adaptor. However the USB-C to MDP adaptor wont work through a USB-C port replicator and will only work straight in to the USB-C port.

Re:Latitude 5300

Esteban_D_Intel — Tue, 08 Dec 2020 00:46:49 GMT

Hello ollie,

I’m glad to know that the unit is working as expected now and that the recommendations provided by the community were useful.

As the unit is working now I will proceed with the closure of this inquiry.

If you need any additional information, please submit a new question as this thread will no longer being monitored

Esteban D.

Intel Technical Support Technician