topic Re: Configuration to 75hz Monitor in Graphics

Configuration to 75hz Monitor

Kaleidoscope — Sat, 28 Nov 2020 20:30:12 GMT

Hi I'm running windows 10 Home x64 with a i7-1065G7 10th generation chip connected to an VZ279 Asus Monitor right now is running at 60hz. The monitor supports 75hz so is there a way to change it to 75hz?

Re: Configuration to 75hz Monitor

n_scott_pearson — Sun, 29 Nov 2020 01:10:01 GMT

This should certainly be possible. Have you tried changing the refresh rate in Intel Graphics Command Center? This app should have been automatically installed (and a shortcut placed in the Start Menu) when the Intel HD Graphics driver was installed.

...S

Re: Configuration to 75hz Monitor

Kaleidoscope — Sun, 29 Nov 2020 01:21:25 GMT

I do see 75hz but the resolution is much lower. 1920x1080 60p hz is the best mode there at the moment on the intel graphics command center and I was wonder how I can get 1920x1080 75p hz.

Re: Configuration to 75hz Monitor

n_scott_pearson — Sun, 29 Nov 2020 02:13:53 GMT

Hhmmm, I am not sure what is going on. You have a processor that can easily support that bandwidth. ARK says it can support:

Max Resolution (HDMI) 4096 x 2304@60Hz
Max Resolution (DP) 5120 x 3200@60Hz
Max Resolution (eDP - Integrated Flat Panel) 5120 x 3200@60Hz

So it should certainly be possible to handle 1080p@75Hz.

How are you physically connecting the monitor to the laptop?

...S

Re: Configuration to 75hz Monitor

Kaleidoscope — Sun, 29 Nov 2020 23:07:35 GMT

I’m using an HDMI port from laptop to connect to monitor. I also have type C adapter hub that uses HDMI port to connect to monitor. Both ways show only 60hz. I do see 75hz on some other settings but none for 1920x1080p.

Re:Configuration to 75hz Monitor

Esteban_D_Intel — Fri, 04 Dec 2020 21:10:37 GMT

Hello Kaleidoscope,

Thank you for posting on the Intel® communities.

I was checking your post and I was wondering if you were able to find a solution to your problem.

If not, I would appreciate that you could follow the steps to get the Report for Intel® Graphics Drivers and share it with me.

Please follow the steps with the monitor connected to the desired port.

Esteban D.

Intel Technical Support Technician

Re:Configuration to 75hz Monitor

Esteban_D_Intel — Mon, 07 Dec 2020 23:58:52 GMT

Hello Kaleidoscope,

We have not heard back from you. We hope that the recommendations provided by the community helped to answer your concern.

If you need any additional information, please submit a new question as this thread will no longer being monitored

Esteban D.

Intel Technical Support Technician