topic Re: Update driver in Graphics

Update driver

Calza96 — Wed, 09 Dec 2020 18:58:19 GMT

Hello, as I often do I launched Intel driver support assistance to update the drivers of my devices, initially today it told me that the program was being updated, but after the installation by launching it the program continues to run and no longer works, I wanted to ask how to solve, Thanks.

Re: Update driver

Gutchavo — Wed, 09 Dec 2020 19:14:05 GMT

I have the same problem with my Dell. I can't find a solution. We need some help.

Re: Update driver

LeonWaksman — Wed, 09 Dec 2020 20:51:24 GMT

Intel is aware about this problem and is now working to fix it.

Leon

Re:Update driver

Maria_R_Intel — Thu, 10 Dec 2020 20:11:44 GMT

Hello all,

Thank you for reporting this.

Please check this thread where we are working on this, and verify the updates and information there https://community.intel.com/t5/Solid-State-Drives/Intel-Driver-amp-Support-Assistant-resulting-in-an-endless-scan/m-p/1227604#M26221

If you need any additional information regarding this same issue, please post on the thread we provided, and for a different topic please submit a new question as this thread will no longer be monitored.

Best regards,

Maria R.

Intel Customer Support Technician