topic Re: Intel Graphics card 5500 in Graphics https://community.intel.com/t5/Graphics/Intel-Graphics-card-5500/m-p/1237690#M92466 <P>What driver package are you trying to install?</P> <P>...S</P> Wed, 16 Dec 2020 01:12:24 GMT n_scott_pearson 2020-12-16T01:12:24Z Intel Graphics card 5500 https://community.intel.com/t5/Graphics/Intel-Graphics-card-5500/m-p/1237570#M92449 <P>Hi I am using a Asus laptop with an Intel 5500 graphics to edit video on Premiere pro. For a year now I receive a message that the drivers for the video card are UNSUPPORTED.&nbsp;</P> <P>I am not able to update gfx card, every time I try it says system is not compatible.</P> <P>My laptop model is:</P> <DIV class="this-pc-body-row border-bottom-gray row"> <DIV class="col-xs-4 row-title">BIOS</DIV> <DIV class="col-sm-8"> <DIV class="row"> <DIV class="col-xs-6"> <DIV class="row this-pc-property-title">Version</DIV> </DIV> <DIV class="col-xs-6"> <DIV class="row this-pc-property"> <DIV class="inline-update-indicator">X555LAB.503</DIV> </DIV> </DIV> </DIV> <DIV class="row"> <DIV class="col-xs-6"> <DIV class="row this-pc-property-title">Date</DIV> </DIV> <DIV class="col-xs-6"> <DIV class="row this-pc-property">8/4/2015</DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="this-pc-body-row border-bottom-gray row"> <DIV class="col-xs-4 row-title">MOTHERBOARD</DIV> <DIV class="col-sm-8"> <DIV class="row"> <DIV class="col-xs-6"> <DIV class="row this-pc-property-title">Manufacturer</DIV> </DIV> <DIV class="col-xs-6"> <DIV class="row this-pc-property">ASUSTeK COMPUTER INC.</DIV> </DIV> </DIV> <DIV class="row"> <DIV class="col-xs-6"> <DIV class="row this-pc-property-title">Model</DIV> </DIV> <DIV class="col-xs-6"> <DIV class="row this-pc-property">X555LAB</DIV> </DIV> </DIV> <DIV class="row"> <DIV class="col-xs-6"> <DIV class="row this-pc-property-title">Version</DIV> </DIV> <DIV class="col-xs-6"> <DIV class="row this-pc-property">1.0</DIV> </DIV> </DIV> </DIV> </DIV> <DIV class="this-pc-body-row row"> <DIV class="col-xs-4 row-title">OPERATING SYSTEM</DIV> <DIV class="col-sm-8"> <DIV class="row"> <DIV class="col-xs-6"> <DIV class="row this-pc-property-title">Edition</DIV> </DIV> <DIV class="col-xs-6"> <DIV class="row this-pc-property">Microsoft Windows 10 Home (64-bit)</DIV> </DIV> </DIV> <DIV class="row"> <DIV class="col-xs-6"> <DIV class="row this-pc-property-title">Version (Build)</DIV> </DIV> <DIV class="col-xs-6"> <DIV class="row this-pc-property">2009 (10.0.19042)</DIV> </DIV> </DIV> </DIV> </DIV> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 15 Dec 2020 19:21:28 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-card-5500/m-p/1237570#M92449 MIAMI7777 2020-12-15T19:21:28Z Re: Intel Graphics card 5500 https://community.intel.com/t5/Graphics/Intel-Graphics-card-5500/m-p/1237690#M92466 <P>What driver package are you trying to install?</P> <P>...S</P> Wed, 16 Dec 2020 01:12:24 GMT https://community.intel.com/t5/Graphics/Intel-Graphics-card-5500/m-p/1237690#M92466 n_scott_pearson 2020-12-16T01:12:24Z