topic Re: Intel HD 4000 freezes my computer in Graphics

Intel HD 4000 freezes my computer

idata — Thu, 01 Nov 2012 20:20:12 GMT

I have Windows 8 and Intel HD 4000 graphics. The driver version is 9.17.10.2867. When I try to play a game in full screen it freezes my whole computer. Does anyone else have this problem? And is there a way to fix it?

Re: Intel HD 4000 freezes my computer

idata — Thu, 01 Nov 2012 21:15:09 GMT

Someone help me!!

Re: Intel HD 4000 freezes my computer

idata — Fri, 02 Nov 2012 02:15:47 GMT

...

Re: Intel HD 4000 freezes my computer

idata — Sun, 04 Nov 2012 12:39:15 GMT

i'm having this problem aswell i think it's becuase of the new driver update that came out about a week ago. cuz i formatted my pc and installed windows 8. everything worked fine as i tested 3dmark03, unigen heaven and played a few games but when i later updated the graphics from intels website then my pc wouldn't start any game. As soon as the game starts everything would freeze and i would have to force shutdown the pc.

Re: Intel HD 4000 freezes my computer

idata — Tue, 06 Nov 2012 00:23:39 GMT

Same with me. Everything worked fine with the default driver, but when I updated to the latest driver it crashes my PC when I play games. It also forces me to hold the power button to shut down.

Re: Intel HD 4000 freezes my computer

NICHOLAS_F_Intel — Tue, 06 Nov 2012 16:56:37 GMT

Hi agonizing and motorcross11,

We've released a more updated driver than the one you are currently using. http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Desktop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4000/2500&ProdId=3498&LineId=1100&FamilyId=39 Download Center

Go ahead and give this one a try, let me know if you are still experiencing the same issue.

Thanks,

-Nic

Re: Intel HD 4000 freezes my computer

idata — Tue, 06 Nov 2012 17:54:03 GMT

Hello everyone,

I am using the latest driver from the website, but am experiencing the same issue.

Hope that everything can be solved as quickly as possible.

Thank you,

Romeo

Edit: I should note that I'm running Windows 7 (x64), and the problem cannot be reproduced on Ubuntu 12.04 with the latest driver stack (so it's not a hardware problem).

Re: Intel HD 4000 freezes my computer

idata — Tue, 06 Nov 2012 21:35:57 GMT

This is the same driver as yesterday.

Re: Intel HD 4000 freezes my computer

idata — Wed, 07 Nov 2012 12:50:47 GMT

I'm having the same issue. I am also running Windows 7(64). And I can't even play a game. When I try to log into a game(if it lets me get that far). As soon as I input my login information and hit the enter button, my computer locks up, freezes and I get a loud humming sound from my speakers. Most of the time I can't even get to the login screen. As soon as the game loads up, FREEZE!!! I then have to do a hard reset, because I can't do anything else. Just recently I was trying to watch a youtube video and in the middle of the video I crashed to desktop. No warning or anything. This is just bad and I hope someone does something about it.

Re: Intel HD 4000 freezes my computer

idata — Wed, 07 Nov 2012 13:05:13 GMT

Everything runs fine for me, except full screen 3D applications. When run in windowed mode every game I tried runs flawlessly, Windows Aero runs very well, Youtube/Flash videos run great in 1080p.

If I can supply any other information please let me know.

Thank you,

Romeo

Re: Intel HD 4000 freezes my computer

NICHOLAS_F_Intel — Wed, 07 Nov 2012 19:57:33 GMT

The new driver didn't correct anyones issue it seems.

@agonizing:

-What games are you running specifically that are causing the crash?

-How much memory do you have?

-Which CPU are you using?

-Does your game(s) work with the 2761 driver?

-Is your Win8 32 or 64 bit?

@motorcross:

-Are you only experiencing this issue with games? (which ones?) Or are you also seeing it using non-game applications like unigen heaven?

-How much memory do you have?

-Which CPU are you using?

-What operating system are you using? Also, 32 or 64 bit?

-Do you have this issue with the 2761 driver?

@Romeo Colata:

-What games are you running specifically that are causing the crash?

-How much memory do you have?

-Which CPU are you using?

-Do you have this issue with the 2761 driver?

-Can you verify that you are only experiencing this issue when in full-screen on games?

@nycalpha:

-Same as everyone else; what games are you running that are causing the crash?

-How much memory do you have?

-What CPU are you using?

-Do you have this issue with the 2761 driver?

Thanks everyone,

-Nic

Re: Intel HD 4000 freezes my computer

idata — Wed, 07 Nov 2012 20:30:12 GMT

-What games are you running specifically that are causing the crash?

Guild Wars 2

The Witcher 2

Dishonored

World of Warcraft DX9/DX11

Unigine Heaven DX9/DX11/OpenGL

-How much memory do you have?

16GB 1600MHz

-Which CPU are you using?

Intel® CoreTM i7 3770K

-Do you have this issue with the 2761 driver?

Yes

-Can you verify that you are only experiencing this issue when in full-screen on games?

Yes. All the above games (haven't tested Unigine) run flawlessly in windowed mode. Also World of Warcraft (with WINE) and Unigine (native) run fine (low FPS but still) on Ubuntu 12.04 in full-screen using the latest graphics stack (http://intellinuxgraphics.org/2012.07.html Intel Linux Graphics: 12.07).

Hope the info helps sort out the problem.

Romeo

Re: Intel HD 4000 freezes my computer

idata — Wed, 07 Nov 2012 20:57:08 GMT

-Are you only experiencing this issue with games? (which ones?) Or are you also seeing it using non-game applications like unigen heaven?

Yes Games, 3dmark03 and unigen heaven

-How much memory do you have?

8GB 2133MHz

-Which CPU are you using?

i7 3770K

-What operating system are you using? Also, 32 or 64 bit?

Windows 8 64-bit

-Do you have this issue with the 2761 driver?

Yes

Re: Intel HD 4000 freezes my computer

idata — Wed, 07 Nov 2012 21:17:29 GMT

I am running World of Warcraft, Diablo3, Guild Wars2, Rift, and SWOTR. All in full screen mode @1920x1080p. I have 16GB of ram 1600mhz, i5 3570k, and windows 7 home premium. It all started with the 2761 driver first. Then I updated the driver, twice and the same thing is happening. I have not run 3dmark03 or unigen heaven.

Re: Intel HD 4000 freezes my computer

NICHOLAS_F_Intel — Thu, 08 Nov 2012 00:02:03 GMT

@Romeo Calota:

-I forgot to ask, what OS are you using? Also, 32 or 64 bit?

@motorcross11:

-What games specifically are you having issues with? Guild Wars 2, Diablo 3, other?

@nycalpha:

-Is your OS 32 or 64 bit?

Also, can either Romeo or motorcross give me more background information on Unigen Heaven. What is it, what does it do, and where are you experiencing the issues with it?

Thanks again!

-Nic

Re: Intel HD 4000 freezes my computer

idata — Thu, 08 Nov 2012 06:06:39 GMT

I'm running 64 bit and no cames work for me. They all do the same thing. Freeze up my computer, and now I noticed random crashs to desktop. It first started while I was watching a video on youtube. Then as of yesterday it happened while I was on a regular site.

Re: Intel HD 4000 freezes my computer

idata — Thu, 08 Nov 2012 07:17:16 GMT

I'm using Windows 7 64bit.

Unigen Heaven is just a demo of the Unigen 3D game engine. With Unigen, same as with the other games, my computer instantly freezes when the loading screen appears, and I am able to recover only after a hard reset of the PC.

Re: Intel HD 4000 freezes my computer

idata — Thu, 08 Nov 2012 15:58:17 GMT

Hi all,

I had the same problem. I just bought the following config;

Intel i7-3770k , intel heatsink and fan

ASRock z77 extreme4

2 x 8GB Crucial Ballistix Tactical

and 2 Intel 180GB series 330 SSDs in Raid 0.

Win 8 pro

Nothing overclocked or tweaked.

I first noticed that launching Left 4 Dead 2 and playing for a few seconds causes my computer to freeze to the point the hard reset button wouldn't reset it. I had to power off and on.

Then I noticed that it also consistently happens when running the Windows performance assessment tool during the DirectX 9 load texture assessment. I also tried PC Wizard and it would again crash and freeze during DirectX tests. In all cases hard reset would not work. Only power off (by holding the power button 5 seconds) and then power on.

I looked at BIOS settings and noticed that some cpu/motherboard voltages were not set to auto (unfortunately I don't remember the exact fields) so I set everything to auto. Now it's very stable again, no crashes.

Re: Intel HD 4000 freezes my computer

NICHOLAS_F_Intel — Thu, 08 Nov 2012 17:04:57 GMT

Thanks for the info everyone, and thanks for the info on the Unigen Heaven Romeo. Was this game/app also experiencing the problem as far back as 2761? Or did it work with 2761 and broke afterwards?

Thanks,

-Nic

Re: Intel HD 4000 freezes my computer

idata — Thu, 08 Nov 2012 17:06:24 GMT

Hey,

My configuration is also new. My motherboard is an Asus P8Z77-V LX. I tried every configuration possible thinking it was a UEFI/BIOS problem. Unfortunately after going through a bunch of combinations the computer still locked up after going full screen in a game.