Driver Support Assistant Uninstall crashes as does the Install

Krammig — Wed, 18 Nov 2020 04:10:58 GMT

Problem signature:
Problem Event Name: APPCRASH
Application Name: DSAUninstaller.exe
Application Version: 20.10.42.5
Application Timestamp: 5f8715a0
Fault Module Name: StackHash_259c
Fault Module Version: 6.1.7601.24545
Fault Module Timestamp: 5e0eb67f
Exception Code: c0000374
Exception Offset: 00000000000bf262
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 259c
Additional Information 2: 259cf68fcd17b809dd64a7b97ab5b735
Additional Information 3: f442
Additional Information 4: f4421a3db44a180e4b1b488940dbcddd

Every time.

I cannot uninstall using the Uninstaller nor can I install a fresh copy of DSA.

I believe it is also causing crashes in other apps such as Visual Studio when I try to run that or Install.

DSA is the only app that crashes as part of the uninstall. I have tried several others and they all begin Ok.

Re: Driver Support Assistant Uninstall crashes as does the Install

AlHill — Wed, 06 Jan 2021 13:48:44 GMT

I think the crashes are the result of a memory problem.

Doc (not an Intel employee or contractor)

topic Re: Driver Support Assistant Uninstall crashes as does the Install in Graphics

Driver Support Assistant Uninstall crashes as does the Install

Re: Driver Support Assistant Uninstall crashes as does the Install