https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244857#M93225 <P>Support is provided in English only. We can use translators to handle text conversion, but cannot do anything with attachments that contain representations of text in other languages. You need to provide the strings in text form so that we can translate them.</P> <P>...S</P> Sun, 10 Jan 2021 00:36:33 GMT n_scott_pearson 2021-01-10T00:36:33Z https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244854#M93224 <P>Hello, it's been about 1 month I have this problem :</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_2021-01-10 Assistant pilotes et support Intel®.png" style="width: 400px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/14650i0845A25EF02E9175/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Screenshot_2021-01-10 Assistant pilotes et support Intel®.png" alt="Screenshot_2021-01-10 Assistant pilotes et support Intel®.png" /></span></P> <P>&nbsp;All my components have the last updates</P> <P>&nbsp;</P> <P><EM>MSI GE62 7RE Apache PRO with Intel HD Graphics 630</EM></P> Sun, 10 Jan 2021 00:26:01 GMT https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244854#M93224 Gotaii 2021-01-10T00:26:01Z https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244857#M93225 <P>Support is provided in English only. We can use translators to handle text conversion, but cannot do anything with attachments that contain representations of text in other languages. You need to provide the strings in text form so that we can translate them.</P> <P>...S</P> Sun, 10 Jan 2021 00:36:33 GMT https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244857#M93225 n_scott_pearson 2021-01-10T00:36:33Z https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244860#M93226 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2021-01-10 Intel reg; Driver Support Assistant.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/14651i27C7478088B737E7/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Screenshot_2021-01-10 Intel reg; Driver Support Assistant.png" alt="Screenshot_2021-01-10 Intel reg; Driver Support Assistant.png" /></span></P> Sun, 10 Jan 2021 00:39:45 GMT https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244860#M93226 Gotaii 2021-01-10T00:39:45Z https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244863#M93228 <P>What browser are you using? Was it working&nbsp;previously? If so, have you tried clearing your browser cache?</P> <P>Have you gone through the troubleshooting procedures documented&nbsp;<A href="https://www.intel.com/content/www/us/en/support/topics/idsa-faq.html" target="_blank">here</A> and, if Edge browser, <A href="https://www.intel.com/content/www/us/en/support/articles/000056652/software/software-applications.html" target="_blank">here</A>?</P> <P>...S</P> Sun, 10 Jan 2021 00:51:32 GMT https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244863#M93228 n_scott_pearson 2021-01-10T00:51:32Z https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244897#M93232 <P>Hello, I try with all existing browsers (Edge/Mozilla/Chrome)&nbsp;</P> <P>1 months ago the ISA works perfectly but after until today don't work.</P> <P>I try all procedures, uninstall/reinstall - install last DCH graphic driver</P> <P>Before in desktop I had a circle on the ISA logo to indicate to me when an update was available (green or orange) but now nothing too</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture d’écran 2021-01-10 101552.png" style="width: 152px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/14656i4105D052D6F4A290/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Capture d’écran 2021-01-10 101552.png" alt="Capture d’écran 2021-01-10 101552.png" /></span></P> Sun, 10 Jan 2021 09:18:00 GMT https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1244897#M93232 Gotaii 2021-01-10T09:18:00Z https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1245616#M93295 <P>Hello Gotaii,</P><P>&nbsp;</P><P>Thank you for posting on the Intel Community.&nbsp;</P><P>&nbsp;</P><P>Based on the information that you provided, I want to let you know that there will be soon.&nbsp;We have reviewed the endless scan issue and we are working on a fix for this that will be implemented at the end of January. </P><P><BR /></P><P>We apologize for the inconvenience.</P><P><BR /></P><P>Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.</P><P><BR /></P><P>Regards.</P><P>Jose V.</P><P>Intel® Customer Support Technician</P><BR /> Tue, 12 Jan 2021 20:28:49 GMT https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1245616#M93295 Jose_V_Intel 2021-01-12T20:28:49Z https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1245646#M93301 Thank you Tue, 12 Jan 2021 21:58:04 GMT https://community.intel.com/t5/Graphics/Intel-Support-Assistant-not-detect-my-laptop/m-p/1245646#M93301 Gotaii 2021-01-12T21:58:04Z