topic Re: Re:Intel® Driver & Support Assistant in Graphics

Intel® Driver & Support Assistant

Canadan — Sun, 10 Jan 2021 05:17:50 GMT

Intel® Driver & Support Assistant is an endless scan, has been for over a month, have dled and replaced app multiple times, still no luck

Re:Intel® Driver & Support Assistant

ArunJ_Intel — Mon, 11 Jan 2021 05:01:04 GMT

Moving this thread to graphics forum for faster resolution.

Thanks

Arun

Re:Intel® Driver & Support Assistant

AndrewG_Intel — Thu, 14 Jan 2021 22:12:01 GMT

Hello @Canadan

Thank you for posting on the Intel® communities.

We noticed that the thread has been marked as "Solved"; however, we would like to know if you need further assistance.

If you are still having issues with Intel® Driver & Support Assistant (Intel® DSA) and in case you haven't tried yet, we recommend going through the following steps:

Ensure you are using a supported browser (Chrome*, Firefox* or Edge*).
Clear your browser cache.
Click “Refresh Results” on the menu on the left-hand side of the Intel DSA scan page.
If the system is powered on and running 24/7, try to reboot it.
Try uninstalling (the normal way through Windows* Add/Remove programs) and please make sure to install the latest version: Intel® DSA latest version 20.11.50.9
Please also check the Frequently asked questions about the Intel® Driver & Support Assistant for additional information and suggestions.
If you have browser plugins enabled, for testing purposes perform a quick test with the plugins disabled.
Check with your Antivirus and/or Firewall software vendor to make sure there are no restrictions blocking Intel® DSA.

You may also try to completely uninstall using the special Intel® Driver & Support Assistant Uninstaller which removes all files related to Intel DSA and then do a fresh install of the latest version again.

Feel free to post back the outcome of the steps.

Best regards,

Andrew G.

Intel Customer Support Technician

Re: Re:Intel® Driver & Support Assistant

Canadan — Fri, 15 Jan 2021 04:47:46 GMT

It has started working again thankyou

Re:Intel® Driver & Support Assistant

AndrewG_Intel — Mon, 18 Jan 2021 18:12:57 GMT

Hello @Canadan

Thank you for your response. We are glad to know that Intel® DSA is working again.

Having said that, we will proceed to close this inquiry now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andrew G.

Intel Customer Support Technician

topic Re: Re:Intel® Driver &amp; Support Assistant in Graphics

Intel® Driver & Support Assistant

Intel® Driver & Support Assistant is an endless scan, has been for over a month, have dled and replaced app multiple times, still no luck

Re:Intel® Driver & Support Assistant

Re:Intel® Driver & Support Assistant

Re: Re:Intel® Driver & Support Assistant

Re:Intel® Driver & Support Assistant

topic Re: Re:Intel® Driver & Support Assistant in Graphics