https://community.intel.com/t5/Graphics/Issue-with-two-monitors-2560x1440/m-p/1258953#M94661 <P>Hello to tall.</P> <P>I'm currently having issues with two monitors connected trough a docking station with DP, but I can't get 2560x1440 in two monitors, when I connected the first one, the resolution goes well, but when I connected the second one, the resolution on the first one goes lower, I have all the drivers updated and the intel software installed correctly, but I just can get this resolution on one monitor at time. These are the details of the laptop:</P> <P>Dell 5310 2-in-1<BR /><SPAN>10th Generation Intel Core i7-10610U (4 Core, 8M cache, base 1.8GHz, up to 4.9GHz, vPro)<BR />Intel UHD Graphics 620 con DisplayPort Type-C<BR /></SPAN>32 GB DDR4 (2 x 16 GB)<BR /><BR />Docking station specs:<BR />Dell&nbsp;WD19TB<BR /><BR />Monitors:<BR />hp27i</P> <P>I tried to find the maximum performance for this kind of processor and graphics card, but is not so clear for me.</P> <P>Hope can find a solution or need to know if this combination is not possible with this devices.</P> <P>Thank you so much for your assistance.</P> Wed, 24 Feb 2021 17:00:37 GMT Victor_flores 2021-02-24T17:00:37Z https://community.intel.com/t5/Graphics/Issue-with-two-monitors-2560x1440/m-p/1258953#M94661 <P>Hello to tall.</P> <P>I'm currently having issues with two monitors connected trough a docking station with DP, but I can't get 2560x1440 in two monitors, when I connected the first one, the resolution goes well, but when I connected the second one, the resolution on the first one goes lower, I have all the drivers updated and the intel software installed correctly, but I just can get this resolution on one monitor at time. These are the details of the laptop:</P> <P>Dell 5310 2-in-1<BR /><SPAN>10th Generation Intel Core i7-10610U (4 Core, 8M cache, base 1.8GHz, up to 4.9GHz, vPro)<BR />Intel UHD Graphics 620 con DisplayPort Type-C<BR /></SPAN>32 GB DDR4 (2 x 16 GB)<BR /><BR />Docking station specs:<BR />Dell&nbsp;WD19TB<BR /><BR />Monitors:<BR />hp27i</P> <P>I tried to find the maximum performance for this kind of processor and graphics card, but is not so clear for me.</P> <P>Hope can find a solution or need to know if this combination is not possible with this devices.</P> <P>Thank you so much for your assistance.</P> Wed, 24 Feb 2021 17:00:37 GMT https://community.intel.com/t5/Graphics/Issue-with-two-monitors-2560x1440/m-p/1258953#M94661 Victor_flores 2021-02-24T17:00:37Z https://community.intel.com/t5/Graphics/Issue-with-two-monitors-2560x1440/m-p/1259374#M94684 <P>Hello <a href="https://community.intel.com/t5/user/viewprofilepage/user-id/153663">@Victor_flores</a></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>We found another thread describing the same issue and the same hardware/software environment as this one. To avoid duplication of effort, we will close this thread.</P><P><BR /></P><P>We will continue working and providing assistance on the other thread: <A href="https://community.intel.com/t5/Graphics/Issue-with-two-monitors-run-2560x1440/m-p/1259042#M94670" target="_blank">https://community.intel.com/t5/Graphics/Issue-with-two-monitors-run-2560x1440/m-p/1259042#M94670</A></P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Thu, 25 Feb 2021 16:49:42 GMT https://community.intel.com/t5/Graphics/Issue-with-two-monitors-2560x1440/m-p/1259374#M94684 AndrewG_Intel 2021-02-25T16:49:42Z