topic Re:Graphics / Driver Update in Graphics

Graphics / Driver Update

PBerg5454 — Tue, 23 Mar 2021 02:18:03 GMT

Trying to make Runescape run better and I need to update drivers. The auto-update says that it is not able to do it and to go to the HP website and do it there but it just confused me more.. if anyone could help that'd be great and very much appreciated.

Re: Graphics / Driver Update

Stefan3D — Tue, 23 Mar 2021 16:57:14 GMT

Try drivers from this list:

https://downloadcenter.intel.com/product/126788/Intel-UHD-Graphics-605

Select OS and hit "show more" button

Re: Graphics / Driver Update

PBerg5454 — Tue, 23 Mar 2021 17:12:23 GMT

Any specific ones? I tried the first one and it says that it's not compatible.

Re: Graphics / Driver Update

n_scott_pearson — Tue, 23 Mar 2021 17:21:44 GMT

If your current driver is old enough, you may have to uninstall this driver and reboot before you will be able to install the latest.

Hope this helps,

...S

Re:Graphics / Driver Update

David_G_Intel — Fri, 26 Mar 2021 19:39:32 GMT

Hello PBerg5454

Were you able to check the previous posts?

Let us know if you still need assistance.

Best regards,

David G.

Intel Customer Support Technician

Re: Re:Graphics / Driver Update

PBerg5454 — Sun, 28 Mar 2021 00:58:08 GMT

Still having this show up.. It will not go away will it?

Re:Graphics / Driver Update

David_G_Intel — Mon, 29 Mar 2021 20:23:31 GMT

Hello PBerg5454

On the report provided, it seems that you're not using the latest Windows 10* version, you can update the Operating system for testing. If you already did a Clean Installation of Intel® Graphics Drivers ( https://www.intel.com/content/www/us/en/support/articles/000057389/graphics.html ) using the drivers from the OEM and our website, the best option is to check also with the games support. This only affects Runescape so it might be a common issue with the game.

Best regards,

David G.

Intel Customer Support Technician

Re:Graphics / Driver Update

Victor_G_Intel — Thu, 01 Apr 2021 15:47:07 GMT

Hello PBerg5454,

Were you able to check the previous post?

Please let me know if you need further assistance.

Best regards,

Victor G.

Intel Technical Support Technician

Re:Graphics / Driver Update

Victor_G_Intel — Tue, 06 Apr 2021 16:33:16 GMT

Hello PBerg5454,

We have not heard back from you.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Victor G.

Intel Technical Support Technician