topic Re: Scaling options in Graphics

Scaling options

Steven_Brown — Mon, 19 Apr 2021 18:37:26 GMT

In the Display settings of Intel HD Graphics Control Panel, Scaling options are

Maintain Display Scaling
Maintain Aspect Ratio
Scale Full Screen
Center Image
Customize Aspect Ratio

I could find no detailed explanation of what those options do and the differences among them in any document or help file. What are those details and differences?

Re: Scaling options

AlHill — Mon, 19 Apr 2021 21:04:21 GMT

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

Re: Scaling options

Steven_Brown — Mon, 19 Apr 2021 22:14:14 GMT

I just want an explanation of the terms in the list of scaling options.

Re:Scaling options

Victor_G_Intel — Wed, 21 Apr 2021 23:11:22 GMT

Hello Steven_Brown,

Thank you for posting on the Intel® communities.

To better assist you, can you please provide the following report and information.

Intel® System Support Utility (Intel® SSU)

Download link: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

Open the application and click on "Scan" to see the system and device information
By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".

Are you having an issue with the scaling options while using the Intel graphics control panel?

I look forward to hearing from you.

Regards,

Victor G.

Intel Technical Support Technician

Re:Scaling options

Victor_G_Intel — Mon, 26 Apr 2021 18:30:39 GMT

Hello Steven_Brown,

Were you able to check the previous post?

Please let me know if you need further assistance.

Best regards,

Victor G.

Intel Technical Support Technician

Re:Scaling options

Victor_G_Intel — Thu, 29 Apr 2021 18:31:48 GMT

Hello Steven_Brown,

We have not heard back from you.

If you need any additional information, please submit a new question as this thread will no longer be monitored.

Victor G.

Intel Technical Support Technician