topic Re: Display output 10 bit not working in Graphics

Display output 10 bit not working

ManojKumarM — Mon, 26 Apr 2021 08:25:10 GMT

I'm having HP-Pavilion-au-117tx laptop.

When transferring the display output to TV through HDMI the color depth is only 8-bit and not 10-bit.

Could anyone help me to acheive the solution to this issue?

Thanks in advance 🙂

Re: Display output 10 bit not working

ManojKumarM — Mon, 26 Apr 2021 09:38:15 GMT

My Graphics driver is Intel HD Graphics 620 and Nvidia Geforce 940MX.

And i7-7500U CPU.

Re: Display output 10 bit not working

n_scott_pearson — Mon, 26 Apr 2021 15:46:34 GMT

AFAIK, 10-Bit mode is only used for HDR support.
...S

Re: Display output 10 bit not working

ManojKumarM — Tue, 27 Apr 2021 04:27:06 GMT

But When I am connecting another laptop to the same TV the bit depth shows 10-bit and the color space is Standard Dynamic Range (SDR).

(That laptop is having AMD Radeon(TM) Vega 10 Graphics)

Re: Display output 10 bit not working

n_scott_pearson — Wed, 28 Apr 2021 05:10:35 GMT

Yea, so? This is Intel graphics are implemented; that is how AMD graphics is implemented; simply not the same animals.

...S

Re:Display output 10 bit not working

David_G_Intel — Thu, 06 May 2021 08:30:36 GMT

Hello @ManojKumarM

Thank you for posting on the Intel️® communities.

Please provide the following reports to assist you:

Intel® System Support Utility (Intel® SSU)
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".
Intel® Graphics Command Center report
- Open the application
- "Support" > "System Diagnostic" > "Generate Report

Regards,

David G

Intel Customer Support Technician

Re:Display output 10 bit not working

David_G_Intel — Wed, 12 May 2021 04:13:13 GMT

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

David G.

Intel Customer Support Technician

Re:Display output 10 bit not working

David_G_Intel — Tue, 18 May 2021 06:03:40 GMT

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

David G.

Intel Customer Support Technician