https://community.intel.com/t5/Graphics/Please-support-Reply-is-necessary/m-p/1291362#M98210 <DIV class="comment2__text"> <DIV class="comment2__comment-text ng-binding ng-scope">I have laptop Dell g5500</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-Rtx 2070 q-max veram 8gb</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">- Intel® UHD Graphics</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-Core i7 10750H&nbsp;2.60hz (12 CPUs)</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-Ram16gb ddr4.</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">- Disk : NVMe PC611 NVMe SK hy&nbsp;1TB.</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-15.6 ( FULL HD 144hz WVA Display ).</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">&nbsp;</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">I suffer a lot from low frames happening in all games, whether the game is on the highest settings or lower and during the low frames freeze occurs for seconds the frames will go back to normal, things become smooth. Please help, I have a problem about 4 months ago, and I told the support of Dell and Nvidia, and no one told me the solution.</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">========================</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">See the whole problem : <A class="link" href="https://drive.google.com/file/d/1K3AZtVZJrLsAWEcNfD32gOtlA4tPK077/view?usp=sharing" target="_blank" rel="noopener nofollow noindex">https://drive.google.com/file/d/1K3AZtVZJrLsAWEcNfD32gOtlA4tPK077/view?usp=sharing</A></DIV> </DIV> <DIV class="comment2__topic-info ng-scope" style="box-sizing: inherit; margin: 0px 20px 10px; overflow: hidden; display: flex; -webkit-box-align: center; align-items: center; color: #161616; font-family: DINPro, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-line; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</DIV> Sun, 20 Jun 2021 00:00:53 GMT hossameid 2021-06-20T00:00:53Z https://community.intel.com/t5/Graphics/Please-support-Reply-is-necessary/m-p/1291362#M98210 <DIV class="comment2__text"> <DIV class="comment2__comment-text ng-binding ng-scope">I have laptop Dell g5500</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-Rtx 2070 q-max veram 8gb</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">- Intel® UHD Graphics</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-Core i7 10750H&nbsp;2.60hz (12 CPUs)</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-Ram16gb ddr4.</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">- Disk : NVMe PC611 NVMe SK hy&nbsp;1TB.</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">-15.6 ( FULL HD 144hz WVA Display ).</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">&nbsp;</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">I suffer a lot from low frames happening in all games, whether the game is on the highest settings or lower and during the low frames freeze occurs for seconds the frames will go back to normal, things become smooth. Please help, I have a problem about 4 months ago, and I told the support of Dell and Nvidia, and no one told me the solution.</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">========================</DIV> <DIV class="comment2__comment-text ng-binding ng-scope">See the whole problem : <A class="link" href="https://drive.google.com/file/d/1K3AZtVZJrLsAWEcNfD32gOtlA4tPK077/view?usp=sharing" target="_blank" rel="noopener nofollow noindex">https://drive.google.com/file/d/1K3AZtVZJrLsAWEcNfD32gOtlA4tPK077/view?usp=sharing</A></DIV> </DIV> <DIV class="comment2__topic-info ng-scope" style="box-sizing: inherit; margin: 0px 20px 10px; overflow: hidden; display: flex; -webkit-box-align: center; align-items: center; color: #161616; font-family: DINPro, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-line; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;</DIV> Sun, 20 Jun 2021 00:00:53 GMT https://community.intel.com/t5/Graphics/Please-support-Reply-is-necessary/m-p/1291362#M98210 hossameid 2021-06-20T00:00:53Z https://community.intel.com/t5/Graphics/Please-support-Reply-is-necessary/m-p/1292628#M98322 <P>Hello <a href="https://community.intel.com/t5/user/viewprofilepage/user-id/168965">@hossameid</a></P> <P>Thank you for posting on the Intel® communities.</P> <P>&nbsp;</P> <P>We found another thread describing the same issue and the same hardware/software environment as this one. To avoid duplication of effort, we will close this thread.</P> <P>The support will continue through this thread: "<A href="https://community.intel.com/t5/forums/forumtopicpage/board-id/graphics/message-id/98229#M98229" target="_blank" rel="noopener noreferrer"><I>I have laptop Dell g5500 -Rtx 2070 q-max veram 8gb - frames freeze</I></A>".</P> <P>&nbsp;</P> <P>Thank you for your understanding.</P> <P>Best regards,</P> <P>Andrew G.</P> <P>Intel Customer Support Technician</P> <P>&nbsp;</P> Wed, 23 Jun 2021 21:03:22 GMT https://community.intel.com/t5/Graphics/Please-support-Reply-is-necessary/m-p/1292628#M98322 AndrewG_Intel 2021-06-23T21:03:22Z