topic problem with new update in Graphics

problem with new update

welljohnson — Mon, 19 Jul 2021 23:15:53 GMT

I can't do the new update from intel graphics, I do the normal download from intel dsa and when installing the application it doesn't respond.

Re: problema com a nova atualização

AlHill — Mon, 19 Jul 2021 16:16:34 GMT

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Re: problema com a nova atualização

welljohnson — Mon, 19 Jul 2021 16:57:52 GMT

ok, I already put the text file

Re:problema com a nova atualização

AndrewG_Intel — Wed, 21 Jul 2021 20:35:20 GMT

Hello @welljohnson

Thank you for posting on the Intel® communities.

In regards to this issue, we understand you have opened an internal Web Ticket with us and Intel Customer Support has already assisted you through that channel. We will therefore close this community case in order to avoid duplication of efforts. Thank you.

Best regards,

Andrew G.

Intel Customer Support Technician