topic Re:I can't run Intel Computing Improvement program in Graphics

I can't run Intel Computing Improvement program

Wisky — Thu, 15 Jul 2021 04:53:27 GMT

I click accept but nothing came

Re: I can't run Intel Computing Improvement program

Alberto_R_Intel — Thu, 15 Jul 2021 18:18:40 GMT

Wisky, Thank you for posting in the Intel® Communities Support.

To better assist you with this matter, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Was it working fine before the Intel® Computing Improvement Program?

When did the issue start?

Did you make any recent hardware/software changes?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

In the following link you will find the option to download the Intel® Computing Improvement Program for you to try to install it again:

https://downloadcenter.intel.com/download/29854/Intel-Computing-Improvement-Program

Also in the link below, you can see the frequently asked questions about the Intel® Computing Improvement Program where you will be able to check additional details about the application that might be useful for you:

https://www.intel.com/content/www/us/en/support/topics/idsa-cip.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re: I can't run Intel Computing Improvement program

Wisky — Thu, 15 Jul 2021 18:56:01 GMT

I use notebook Acer Nitro5 intel i5 gen8 and Nvidia GTX1050 Ti.
Before I installed windows 10, I can open it just one time after that I never open it until now.
I never change hardware just install new windows 10
Sorry for grammar

Re:I can't run Intel Computing Improvement program

Alberto_R_Intel — Fri, 16 Jul 2021 21:01:23 GMT

Wisky, Thank you very much for providing that information.

We will do further research on this matter, for us to be able to do that, please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

Regards,

Albert R.

Intel Customer Support Technician

Re: I can't run Intel Computing Improvement program

Wisky — Sat, 17 Jul 2021 05:39:22 GMT

report form SSU

Re:I can't run Intel Computing Improvement program

Alberto_R_Intel — Mon, 19 Jul 2021 19:03:02 GMT

Wisky, Thank you very much for providing the SSU report.

We will now do further research on this matter, as soon as I get any updates I will post all the details on this thread.

Regards,

Albert R.

Intel Customer Support Technician