https://community.intel.com/t5/Graphics/Intel-Driver-amp-Support-Assistant-problem/m-p/1305975#M99942 <P>Hello <a href="https://community.intel.com/t5/user/viewprofilepage/user-id/174427">@kuda6sy</a></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>We understand you have opened an internal Web Ticket with us and we will continue to help you through that channel now. We will therefore close this community case.</P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Wed, 11 Aug 2021 20:57:55 GMT AndrewG_Intel 2021-08-11T20:57:55Z https://community.intel.com/t5/Graphics/Intel-Driver-amp-Support-Assistant-problem/m-p/1305498#M99867 <P>when i start intel driver and support assistant, it was show me updates and so. but now i only get the error:&nbsp;Sorry, something went wrong while trying to scan</P> <P>i did reinstall but doest work...</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_8.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/18715iAFA8D7FD9E9EB05F/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Screenshot_8.png" alt="Screenshot_8.png" /></span></P> <P>i do wanna update my driver of İntel UHD graphic family 620, but i cant... i find it:<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_9.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/18716i7955E532A0E0F305/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Screenshot_9.png" alt="Screenshot_9.png" /></span></P> <P>but it didnt update my graphic card.. it still says&nbsp;driver version:27.20.100.8935</P> <P>can someone help me please?&nbsp;</P> Tue, 10 Aug 2021 20:49:44 GMT https://community.intel.com/t5/Graphics/Intel-Driver-amp-Support-Assistant-problem/m-p/1305498#M99867 kuda6sy 2021-08-10T20:49:44Z https://community.intel.com/t5/Graphics/Intel-Driver-amp-Support-Assistant-problem/m-p/1305975#M99942 <P>Hello <a href="https://community.intel.com/t5/user/viewprofilepage/user-id/174427">@kuda6sy</a></P><P>Thank you for posting on the Intel® communities.</P><P><BR /></P><P>We understand you have opened an internal Web Ticket with us and we will continue to help you through that channel now. We will therefore close this community case.</P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Wed, 11 Aug 2021 20:57:55 GMT https://community.intel.com/t5/Graphics/Intel-Driver-amp-Support-Assistant-problem/m-p/1305975#M99942 AndrewG_Intel 2021-08-11T20:57:55Z